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Airwallex

Airwallex

Business finances on the go

592 ratings
91 reviews
💼 Business
💰 Finance
Free

Details

Released
April 27, 2021
Updated
October 27, 2026

Features

Developer

Airwallex
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About

Manage your global business finances from anywhere with this app. Monitor balances, track transactions, and convert currencies on the go. Open global accounts, create virtual cards, and transfer funds internationally with competitive rates.

✓Multi-currency wallet
✓Transaction tracking
✓Virtual card management
✓Currency conversion
✓Global account details
✓International fund transfers
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What users say about Airwallex

Reviews of Airwallex are mostly negative: the Finance app is rated 4.8/5 from 592 App Store ratings. What users like most: easy to use, saves money on fees. Top complaints: transaction fees, funds held without explanation. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 💰Saves money on fees
  • 🚀Seamless wires
  • 💳Excellent FX rates
  • 💼Great for e-commerce
  • 🌍Best for global business
  • 📈Good for expense management
  • ✨User-friendly interface
  • 💯Fantabulous and user friendly
  • ✅Best Neo bank for global businesses
  • 🌟Great company amazing app
  • 👍Nice
  • ✈️Easy to submit expenses
  • 💯Best for business
  • 🚀Quick and easy client fund management
  • ✅Cost-effective for global clients
  • 👍Good app
  • 🚀Excellent service
  • 👍So good
  • 💯Best virtual bank ever
  • 💳Multiple virtual cards
  • 💱Multiple currency accounts
  • ✨Decent interface
  • 🌍Good international transfer options

Negative things

  • 💸Transaction fees
  • 🔒Funds held without explanation
  • 📉High minimum standards for growth
  • 🐛App crashes during transfers
  • 🚫Useless app
  • ⚠️Card payment issues
  • ❓Lack of transparency
  • 😠Account freezes
  • ❌No customer service
  • ✉️Poor service
  • 🕵️Too invasive information requests
  • ⏳Long holds on deposits
  • 👎Basic product with poor service
  • 💸Misplaced funds
  • ⏳Slow support response times
  • 🚫Registration flow not working
  • 📧Promotional emails checked by default
  • ⏳Sign-in confirmation delays
  • 🚫Denied payment system use
  • ❓No disclosure on application denial
  • 🚫Terrible verify system
  • 🧳Too clumsy
  • 💸Charged for failed transactions
  • ⏳Lengthy investigation for refunds
  • 💰Expensive fees
  • 🚨AML alerts on transfers
  • 😞Disappointing
  • 📉Inefficient team
  • 🚫No follow-up on issues
  • 🗑️Garbage account
  • ⏳Onboarding process confusing
  • 📄Repeated document requests
  • ⏳Delays in transfers
  • ❓Payments held without explanation
  • 🤖Copy-paste or unhelpful replies
  • 🚫Account restricted without warning
  • 🚫Serious concerns on PDPA
  • 📈Increased fees dramatically
  • 📉Moved small businesses to higher plans
  • 📉Destroyed value proposition
  • 🚫Bad onboarding flow
  • ❓Ridiculous and disrespectful process
  • 💸Limited FX per territory
  • 🚫Nothing to offer
  • 📞No customer support
  • ⏳Missed deadlines due to app issues
  • 🐌Slow digital bank
  • ⏳Long paper work
  • 🐌Too painful for startups
  • 🗑️Complete garbage
  • 🚫Company account cannot receive personal transfers
  • ⏳Refund takes a month
  • 💸Deducted fees on refunds
  • 🚫Cannot find anyone to handle issues
  • 📉Expenses function terrible
  • 📊No ability to itemize expenses
  • 👎Poorly thought out
  • 🚫No after-sales support
  • ❓Account suspended due to client payment failures
  • 🚫No response to emails/tickets
  • 💸Funds unusable or withdrawn
  • 👎Over advertising
  • 😠Frustrating pending transactions
  • 💸Money held, worrying about cash flow
  • 🐖Traditional pig banking behavior
  • 🚫Unpredictable company
  • 🚫Block transactions with no reason
  • 😠Not friendly KYC
  • ⏳Long review time for features
  • 📉Flimsy finance fizzer
  • 🚫No transfers in app
  • 🔍No easy search for transactions
  • ⏳Inexperienced little institute
  • 🙈Rejection of application without reason
  • 🗑️Garbage app
  • ⏳Bank transfers take a day
  • ⏳Payments take too long to receive/send
  • 🐌FPS is instant, why so slow?
  • 🚫Funds kept in pending
  • ❓Support does not respond
  • 🚫Missing key transfer function
  • 🚫Russian language not available
  • ❌App leaves messages, replies late
See all reviews
+1

What's New in Airwallex

3.27.0

October 27, 2026

• Optimisations for iPhone Duo • Bug fixes and other improvements

User reviews

Most RecentHighest RatedLowest Rated

Horrible!! Avoid at all costs!!

They rejected payments, double drew my account and refused to credit me for their admitted mistakes
AAreyoufnkdjhmkfdg

Unjustified Blocking of €6,000 in Company

My company’s €6,000 has been blocked for months without explanation. Please release the funds immediately or provide a written explanation. I expect an urgent response.
CLConcierge Vip LTd

Super

C’est très pratique et efficace
HLHala R Lakkis

Where is Dark Mode?

I would give this app 5 stars but every time I use this app it’s bright white design nearly blinds me. This is a basic mobile feature that is very easy to implement. I feel like I’m back in 2015 and it makes this app feel outdated. Is your design team that lazy? Add dark mode support!
JJRodsCreativeAppStoreNickname

Random account terminations

This financial platform seems to be totally AI driven and no one accountable for its actions which may, at times, appear random or misguided. Your account can be terminated without notice and ALL of your funds sequestered indefinitely on an AI driven whim.
Banks operate via rules and visibility/accountability: Airwallex does not.
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BABlueturtle AU
See 86 more reviews

User experience

🐞

Reported Bugs

24 issues

App crashes during transfers

Bug

App crashes after OTP generation

Bug

Registration flow not working

Bug

SMS not received for verification

Bug

Checkbox for promotional emails checked by default

Bug

App takes ages to show sign-in confirmation

Bug

App requires update in App Store

Bug

SMS verification code never works

Bug

Transaction failed & charged for fees

Bug

System approved payment without checking recipient bank compatibility

Bug

App multiplies amounts by 100

Bug

App says insufficient balance due to bug

Bug

Account suspended due to client credit card payment failures

Bug

No response to emails and tickets

Bug

Funds stuck in pending

Bug

App logs users out

Bug

Limited app functionality, full on web browser

Bug

Transaction refused despite all papers provided

Bug

Cannot convert properly

Bug

Expenses function terrible

Bug

No ability to itemize expenses

Bug

Approval process terrible

Bug

App missing transfer function

Bug

Slow FAST transfers

Bug
✨

Requested Features

10 requests

Improve transparency of controls

Feature

Add metadata to transactions

Feature

Ability to assign categories and receipts to transactions

Feature

More detailed reporting dashboard

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

Fix bug where app multiplies amounts by 100

Feature

Allow transfers in the app

Feature

Improve search functionality for transactions

Feature

Add Russian language support

Feature

FAQ

What does the Airwallex app do?

The app empowers businesses to manage their global finances on the go. It allows users to monitor multi-currency balances, track transactions, convert funds, and share global account details for faster collections.

What are the key features of the app?

Key features include monitoring global balances in a multi-currency wallet, tracking transaction details, managing virtual debit cards, converting funds at competitive FX rates, and sharing global account details for receiving payments.

Is the app free to use?

The app itself is free to download and use. While the description mentions "zero international fees" and competitive exchange rates, it also notes that "other fees and charges apply," suggesting potential costs associated with specific transactions or services.

What kind of businesses is this app for?

This app is designed for businesses that operate internationally and need to manage their finances across multiple currencies. It helps in managing global accounts, receiving payments, and making international transfers efficiently.

Does the app integrate with accounting software?

Yes, the app offers Xero integration, allowing for automatic syncing of multi-currency transactions. This ensures that your accounting books are always up to date with minimal effort.