Locked out and no way to reach support
My company invited me to its Revolut Business account. I completed the signup, authorised every request and set my passcode, but every login fails with "Something went wrong". Same error on my phone and on desktop.
I emailed support and got no answer. The only other option is the in-app chat, which is useless when the problem is that you can't get into the app. So if you're locked out, there's no way to reach a human.
I need the company card for a business trip in a few days, and I'm stuck. A bank that only offers support inside an app you can't open isn't really offering support. Please add a support channel that works without logging in.
I emailed support and got no answer. The only other option is the in-app chat, which is useless when the problem is that you can't get into the app. So if you're locked out, there's no way to reach a human.
I need the company card for a business trip in a few days, and I'm stuck. A bank that only offers support inside an app you can't open isn't really offering support. Please add a support channel that works without logging in.
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TAThiago Agace
Very poor on boarding
After all the documents were verified they kept me waiting for 4 days and after verification also they locked me out of the account without any explanation or reason
TMthen its me
Response from developer
Hi there. We’re sorry you experienced a four-day wait during onboarding and are now unable to access your account. Please email us at business@revolut.com with a brief description of what happened so our team can check your case and guide you on the next steps.
Amazing App!
Great functionalities and features - better than expected- very happy!
MMBX89
Probably the worst customer service of any financial institution
They started strong, they seemed reliable and we really enjoyed them. But the quality of customer service has dropped so low that it feels you are in a fruit and vegetable market and not at all in a business bank environment. Very very disappointed.
SCUM OF THE EARTH
SCUM OF THE EARTH
Ccip_cip_tel
Best bank
Best business bank in the world. I love these guys compared to any of the high street banks. Keep up the excellent work in terms of making it easy for businesses to carry out work and removing red tape.
MSMr Swallow
