Perfect
It was the best banking experience when I open the account . Thanks to Revolut..
-1 Star if I Could
I never expected to be writing a review like this, but I feel people should be aware of the risks before putting all their trust in Revolut.
Recently, Revolut closed both my personal account and my business account without providing a clear explanation. I received notification that my accounts would be closed, but no specific reason was given. Even more frustrating was being informed that there was effectively no right to appeal the decision.
Before this happened, I had experienced issues with transfers. Money that I sent was returned, and certain payments were subsequently blocked. Despite using the accounts for legitimate purposes, I was left with no meaningful explanation as to why these actions were taken.
What made the situation even more stressful was that I also held investments through the platform, including shares and cryptocurrency. Once the closure decision was made, I was told to sell my shares, liquidate my crypto holdings, and transfer out my funds as soon as possible. I was also informed that if I failed to do so within the specified timeframe, charges of £2 per month could apply.
The biggest issue for me is not necessarily that a financial institution has the right to close accounts—they generally do. The issue is the lack of transparency and the impact it can have on customers who rely on the platform for day-to-day banking, business transactions, savings, investments, and digital assets. Having both personal and business accounts closed at the same time can be extremely disruptive.
To be fair, I recognise that the vast majority of Revolut customers appear to have positive experiences. Perhaps 99% of users never encounter a problem and continue using the service without issues. However, if you happen to be in the remaining 1%, the experience can be very stressful, inconvenient, and potentially costly.
My advice to anyone considering Revolut is simple: enjoy the convenience, but do not rely on it as your only banking provider. Always have an alternative personal account, an alternative business account, and a backup plan for any investments or funds held on the platform. Account restrictions and closures can happen unexpectedly, and when they do, you may find yourself with very limited options.
This review reflects my personal experience. Others may have different experiences, but I believe potential customers should be aware that account closures can occur without detailed explanations, and the consequences can be significant if you depend heavily on the platform.
Recently, Revolut closed both my personal account and my business account without providing a clear explanation. I received notification that my accounts would be closed, but no specific reason was given. Even more frustrating was being informed that there was effectively no right to appeal the decision.
Before this happened, I had experienced issues with transfers. Money that I sent was returned, and certain payments were subsequently blocked. Despite using the accounts for legitimate purposes, I was left with no meaningful explanation as to why these actions were taken.
What made the situation even more stressful was that I also held investments through the platform, including shares and cryptocurrency. Once the closure decision was made, I was told to sell my shares, liquidate my crypto holdings, and transfer out my funds as soon as possible. I was also informed that if I failed to do so within the specified timeframe, charges of £2 per month could apply.
The biggest issue for me is not necessarily that a financial institution has the right to close accounts—they generally do. The issue is the lack of transparency and the impact it can have on customers who rely on the platform for day-to-day banking, business transactions, savings, investments, and digital assets. Having both personal and business accounts closed at the same time can be extremely disruptive.
To be fair, I recognise that the vast majority of Revolut customers appear to have positive experiences. Perhaps 99% of users never encounter a problem and continue using the service without issues. However, if you happen to be in the remaining 1%, the experience can be very stressful, inconvenient, and potentially costly.
My advice to anyone considering Revolut is simple: enjoy the convenience, but do not rely on it as your only banking provider. Always have an alternative personal account, an alternative business account, and a backup plan for any investments or funds held on the platform. Account restrictions and closures can happen unexpectedly, and when they do, you may find yourself with very limited options.
This review reflects my personal experience. Others may have different experiences, but I believe potential customers should be aware that account closures can occur without detailed explanations, and the consequences can be significant if you depend heavily on the platform.
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MYNE
Easy to use
Great app but limited currencies
I have been uaing Revolut for my business for over 3 years now and they have amazing UI UX but unfortunately they don’t aupport some key curremcies for my business such as Georgian Lari to transfer to my team members to Georgia. Instead I am forced to transfer funds to Wise and then transfer to Georgia from Wise. Sad. Hope Revolut adds this currency soon
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Amazing
New to this from traditional banking and loving the simplicity and functionality of this app. Highly recommended
Brilliant
Brilliant service
Nice design. Only bank to actually have a nice design
Great app
Best ever Bank
You guys rock. Love this app and bank
Impossible to open business account in France
I would advise against using Revolut Business in France. The process to open an account is impossible, with Revolut requesting documentation required by no other banks, including traditional lenders. They sell it as a quick process but what should have taken 24 hours is now stretching into its third week.
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Money stolen
I wanted my time on this for about 24 hours so don’t waste yours! They make advertising everywhere to tell you it is nice and easy but actually once you are in facing one of the worst eBanking experience with their unfriendly system.
Moreover to setup your business account you are forced to pay a fee immediately which is totally unfair because they take the money even before your account works and they make it so complex you come to the point it was a big waste of time and money.
Moreover to setup your business account you are forced to pay a fee immediately which is totally unfair because they take the money even before your account works and they make it so complex you come to the point it was a big waste of time and money.
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Response from developer
Hello. We regret the difficulties you experienced while setting up your Business account and navigating the system. To review the fee charged during your onboarding and assist you further, please email us at business@revolut.com so our team can securely investigate this.
£100 signup offer not honoured, no refund
Signed up for the Business plan for their advertised £100 new-customer offer. The £100 made an otherwise pricey £10/month feel like several months free. Made the required deposit on time. Offer never paid, told it was down to an internal link-tracking issue on their end, not anything I did wrong. Refused to refund the £10 monthly fee I only paid for the offer. Be wary of their promotions. I have always used tide previously and only couldn’t in this situation due to corporate shareholding. Never had any issues with them so would strongly recommend over Revolut
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AVOID USING
Have been using over 6 months and 1 big transfer and my account is restricted since 24 days.
Don’t bother
Absolute zero customer care. The most amateur financial institution I’ve ever come across.
Banking made easy
Everything just works, smooth and simple
Awful!!!
Don’t go near them!! We had a merchant account with them which they decided to suspend over night with no warning!! They wouldn’t tell me why apart from it was ‘Standard Checks’. After 100’s of messages over the 3 weeks I have now been informed that they are closing the Merchant account & holding the funds for 90days in case any requests for refunds are received!! Crazy!! How can any small business survive without the income they own!!
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Avoid Revolut Business if you value your cash flow and customer service.
Avoid Revolut Business if you value your cash flow and customer service.
I pay £35 per month for a Revolut Business subscription, yet Revolut still holds my customers’ card payments for up to 14 days while also charging payment processing fees. As a business owner, I find it unacceptable to pay a premium subscription and still be denied timely access to my own money.
What shocked me even more was how they handled my complaint. Instead of investigating the issue or offering a solution, Revolut’s response was essentially: “If you don’t like it, close your account.” They even sent me a direct link to close my account.
Every conversation is documented. Rather than valuing a paying customer, they chose to encourage me to leave. That is one of the most disrespectful customer service experiences I have ever had from a financial institution.
Premium pricing should come with premium service, transparency, and respect—not delayed payments, automated responses, and account closure links when customers raise legitimate concerns.
I will be moving my business elsewhere and cannot recommend Revolut Business to any serious business owner.
I pay £35 per month for a Revolut Business subscription, yet Revolut still holds my customers’ card payments for up to 14 days while also charging payment processing fees. As a business owner, I find it unacceptable to pay a premium subscription and still be denied timely access to my own money.
What shocked me even more was how they handled my complaint. Instead of investigating the issue or offering a solution, Revolut’s response was essentially: “If you don’t like it, close your account.” They even sent me a direct link to close my account.
Every conversation is documented. Rather than valuing a paying customer, they chose to encourage me to leave. That is one of the most disrespectful customer service experiences I have ever had from a financial institution.
Premium pricing should come with premium service, transparency, and respect—not delayed payments, automated responses, and account closure links when customers raise legitimate concerns.
I will be moving my business elsewhere and cannot recommend Revolut Business to any serious business owner.
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Top bank
5 stars
No nonsense
I can’t fault this bank, other banks like to try and control what you spend your money on, I was using a personal account for a crypto on and off ramp before switching my business to Revolut. I do find the app slightly hard to navigate sometimes but all the functions are there and work when I find them.
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Great app
easy to use. Staff love it
identity check doesn't work
i've supplied my identity docs and submitted verification. it silently failed and ask me to submit again. i didn't get an email and don't know what is wrong. i cannot find contact email in the app as well. account is locked. do not use the bank without transparent customer support
