Horrible!! Avoid at all costs!!
They rejected payments, double drew my account and refused to credit me for their admitted mistakes
Unjustified Blocking of €6,000 in Company
My company’s €6,000 has been blocked for months without explanation. Please release the funds immediately or provide a written explanation. I expect an urgent response.
Super
C’est très pratique et efficace
Where is Dark Mode?
I would give this app 5 stars but every time I use this app it’s bright white design nearly blinds me. This is a basic mobile feature that is very easy to implement. I feel like I’m back in 2015 and it makes this app feel outdated. Is your design team that lazy? Add dark mode support!
Random account terminations
This financial platform seems to be totally AI driven and no one accountable for its actions which may, at times, appear random or misguided. Your account can be terminated without notice and ALL of your funds sequestered indefinitely on an AI driven whim.
Banks operate via rules and visibility/accountability: Airwallex does not.
Banks operate via rules and visibility/accountability: Airwallex does not.
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Absolute game changer
The best of the US and Europe in one business banking package. Multi currency is flawless.
Does the job
It’s fine
Members beware
I went through the onboarding process and after they further reviewed our account which took 4 business days they declined without reason. We will now try Mercury, Revolut, and RAMP. Airwallex appears to be either not telling the truth about how they actually work or they are scared of being found out. Could be a fake company. The agent was from India, said they HQ in San Francisco, but wast sure about a lot of things. Perhaps needs a Bank Fraud investigation.
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Account suspended with funds lockdd
Becareful the terminated my account for no reason and didn’t send any instruction to unlock the account. More than 40k frozen in my account while I used it for my brand during 2 weeks at first.
Mr
Very good bank
Mid-tier
The idea is great. The entry is easy. But they slide in transaction fees. And as soon as you start making real money, they hold it and make you prove it’s your money. Oh and if it’s a Friday and they ‘approve’ the release of your funds…. Tuesday you’re fine. But if you want to grow, you better be ready to spend serious $$ to meet their ‘minimum standards’
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Create transfer feature issue
The create transfer issue is pathetic . It crashed a number of times on me . I was shocked to see that one of the crashes happened after the OTP came through . What app would crash after it has progressed to generating an OTP in the process.
Promises promises
I opened this account with transparency and goodwill that I need this to run my account. Only to be scrutinised by AI security when my business is legitimate. Why lie when you can do what need
D Moseley
Great
Disappointed and super badly
Useless Airwallex app and web app of deleting account and I not recommended
Very painful card payment process. Constantly new issues (limit, merchant declined etc).
Improve transparency of controls.
很好用
很方便
Awful
Don’t even bother with this fintech company. It is the worse. You’ll never reach anyone who will speak to you.
INCREDIBLE
For running our e-commerce biz globally, saving literally thousands in transaction and exchange margin fees. THANKYOU
Holding my Funds Avoid Airwallex
Very very bad service… waste of time
