Airwallex User Reviews

Customer Experience

Positive experience25.6% of reviews
Neutral8.1% of reviews
Negative experience66.3% of reviews

~ Based on 86 written reviews from the US App Store.

What users say

Is Airwallex Safe?

Airwallex appears safe based on user ratings. AppsHunter Safety Score for Airwallex is 95/100.

This assessment is based on 540 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
0.9% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 540 App Store ratings for Airwallex.

Is Airwallex Legit?

Airwallex appears to be a legitimate app. AppsHunter Legitimacy Score for Airwallex is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Absolute game changer

The best of the US and Europe in one business banking package. Multi currency is flawless.

Does the job

It’s fine

Members beware

I went through the onboarding process and after they further reviewed our account which took 4 business days they declined without reason. We will now try Mercury, Revolut, and RAMP. Airwallex appears to be either not telling the truth about how they actually work or they are scared of being found out. Could be a fake company. The agent was from India, said they HQ in San Francisco, but wast sure about a lot of things. Perhaps needs a Bank Fraud investigation.
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Account suspended with funds lockdd

Becareful the terminated my account for no reason and didn’t send any instruction to unlock the account. More than 40k frozen in my account while I used it for my brand during 2 weeks at first.

Mr

Very good bank

Mid-tier

The idea is great. The entry is easy. But they slide in transaction fees. And as soon as you start making real money, they hold it and make you prove it’s your money. Oh and if it’s a Friday and they ‘approve’ the release of your funds…. Tuesday you’re fine. But if you want to grow, you better be ready to spend serious $$ to meet their ‘minimum standards’
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Create transfer feature issue

The create transfer issue is pathetic . It crashed a number of times on me . I was shocked to see that one of the crashes happened after the OTP came through . What app would crash after it has progressed to generating an OTP in the process.

Promises promises

I opened this account with transparency and goodwill that I need this to run my account. Only to be scrutinised by AI security when my business is legitimate. Why lie when you can do what need

D Moseley

Great

Disappointed and super badly

Useless Airwallex app and web app of deleting account and I not recommended

Very painful card payment process. Constantly new issues (limit, merchant declined etc).

Improve transparency of controls.

很好用

很方便

Awful

Don’t even bother with this fintech company. It is the worse. You’ll never reach anyone who will speak to you.

INCREDIBLE

For running our e-commerce biz globally, saving literally thousands in transaction and exchange margin fees. THANKYOU

Holding my Funds Avoid Airwallex

Very very bad service… waste of time

Rabbit hole !

Once you make the mistake to open an account with these frauds …they’ll freeze your account with no explanation, plus forget about their customer service …there’s non!

Super easy

Clan. Easy to use. Wires are seamless. Creating cards, having clear wallets— excellent FX conversion rates - better than PayPal & my banks (Chase and BOA) (at least when I’ve ran multi times) just everything is so smooth. Paying my foreign contractors is brilliantly easy too. A++

Card and expense now in the same stack as Billing and AP

Saves my team a to of time

USA

Good app

Customer service

Your customer service is very bad like very very bad u guys don’t help at all