Oh Polly User Reviews

Customer Experience

Positive experience46.2% of reviews
Neutral18.7% of reviews
Negative experience35.1% of reviews

~ Based on 171 written reviews from the US App Store.

What users say

Is Oh Polly Safe?

Oh Polly - Clothing & Fashion appears safe based on user ratings. AppsHunter Safety Score for Oh Polly is 96/100.

This assessment is based on 21,266 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 2,830 App Store ratings for Oh Polly.

Is Oh Polly Legit?

Oh Polly - Clothing & Fashion appears to be a legitimate app. AppsHunter Legitimacy Score for Oh Polly is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Loathsome

How is it you can get a bikini bottom in jade green but not get the matching bikini top that the model is wearing ? Bearing in mind it’s actually a set?

If an object of clothing is matching - say a shirt or bra , with the bottoms the model wears, it should appear immediately on the suggested when you scroll down the page , it’s so bothersome having to go back to the search bar trying to find an item you want to match the outfit , and then finding on top of that faff that is isn’t even a thing you sell? What’s going on? For a sophisticated looking site it’s got a lot of annoying things on it, not very supportive of the customer.

You can’t save clothes to your wish list on their website (logged in on your account) and think it’ll be in the app later - how is this not noticed ?
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Love Oh Polly, but the app needs work

I love Oh Polly - their clothes are beautiful and great quality.
However, I’m not sure if this is just my phone but every time I use the app, my phone starts to overheat and the app starts to bug. This doesn’t happen with any other app, just Oh Polly. If there’s anything that can be done to fix this, it would make the shopping experience much better as I find I can’t stay too long on the app.
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App mit Funktionstörung

Die App lässt mein iPhone 12 ständig abstürzen, sobald ich sie installiert habe. Sie ist daher für mich nicht von Nutzen. Des Weiteren hängt auch die App, wenn sie sich mal öffnen lässt stark. Ich habe das über mehrere Male im Laufe eines Jahres feststellen müssen. Ich hoffe, dass die Störung - wenn ein allgemeines Problem zugrunde liegt -behoben wird. In dem Zustand kann ich sie aber nicht empfehlen.
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Application très lente !

Bonjour,

L’application est très très lente et bug beaucoup surtout quand on descend beaucoup dans une catégorie. —> peut être que mettre une réinitialisation du cache au bout d’un certain nombre de robes passées sur la page permettrait d’améliorer les performances de l’application. Ça devient un enfer au bout d’un moment et cela ne donne pas envie de descendre davantage pour voir toutes les robes restantes.
La mise à jour n’a rien changé au problème.
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App crashed

App does not work well . Kick you out .for pre order options you don’t receive any email just ask you to click on sth and then show your bag is empty. I tried to pay through website there is only one option to pay to add card number no other option shows up like PayPal or apple pay !!!!

Fix the app

It keeps randomly refreshing when I am halfway down the page so I have to scroll down again👎

The app doesn’t work

I really love Oh Polly’s products, but the app is seriously disappointing. There are constant issues with signing in, updating delivery addresses, and overall functionality. It’s incredibly frustrating and makes me question whether I should keep shopping here. If you want customers to enjoy their experience, please focus on fixing these technical problems and improving the app’s usability.
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Dresses

Their dresses in general either formal for holidays or vacation or for everyday are just phenomenal beautiful and out of this world. Theyre addicting to shop.

Jolene

Love this app so easy to use and every outfit is on point😍🥰

Fix my wish list!

Deleted my wish list and won’t let me create a new one.

😕

Love the brand but there are always issues with the app and recently it’s overheating my phone when opened and on top of that it lags and freezes.
I know it’s the app overheating the phone as it cools down as soon as I leave it

Cómo se pide para que llegue a España?

No se como cambiar a euro y que me puedan traer aquí

Review from a first time buyer

This is my first time buying from here and the app was sooo easy to access, I look forward to getting my orders and loving them ❤️

🫶🏻🥰

Ich liebe die Kleider von oh Polly ❤️ passen wie angegossen und die Qualität ist perfekt 👌

Great clothes

he always buys them

My favorite brand

I like everything the o my topic sometimes is not available some items from Bo and tee but you can find in the app on Bo and tee, that’s a shame because I would like to accumulate mi points here for awards

Needs fixing

My wishlist is still gone!
Cannot save anything to a new list which is the whole point of having the app :(

This is my favourite store please fix this 🙏🏽

Great clothes but app is still broken despite multiple updates

My wishlist is still broken ! Deleted , updated , still broken ! Also you need to fix your marketing emails , sends emails of offers on app or site but when you try to shop the offer it reverts always to full price . You needs clear T&C for your offers

I can’t save anything

Absolutely love the brand however the app needs fixing. Since u got the app I can’t save anything to a wishlist at all, I’d probably buy from here a lot more if I could save things I like to a wishlist but it doesn’t work on the app

App is terrible

Wouldn’t even allow me to log in to my account, tried everything under the sun, making a new one, reset password etc nothing. Just stick to the website