Very Disappointing Customer Service
Very disappointing customer service. I reported a parking access issue on 2 October, but as of 6 October, the issue is still not resolved. The customer service response was also not professional, and the tone was quite rude.
2nd case… When I asked her beforehand whether this arrangement was allowed, and she said yes. However, when an issue occurred the next day, she said it was my request and not her responsibility. If this arrangement was not allowed, she should have informed me clearly from the beginning. Instead of blaming the customer, the customer service team should provide proper guidance and take responsibility for the system. Very disappointing service.
2nd case… When I asked her beforehand whether this arrangement was allowed, and she said yes. However, when an issue occurred the next day, she said it was my request and not her responsibility. If this arrangement was not allowed, she should have informed me clearly from the beginning. Instead of blaming the customer, the customer service team should provide proper guidance and take responsibility for the system. Very disappointing service.
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MKMenara KH
server problem
dh 2 kali kena server down.. nk masuk parking tak boleh.. nk buat payment online pon x bleh.. apa punya apps la camni..
MTmr toyon
Stupid apps
Apps bodoh dan nak makan duit orang
Nnurulzahaa
Very Bad
When topup in wallet cannot scan,say not in internet...how about my money????
MZmohd zulhilmi
Useless Apps
This apps is rubbish, unable to login and never received forget password email, please don’t install and reload money!
T0Tan 06062023
