Very Disappointing Customer Service
Very disappointing customer service. I reported a parking access issue on 2 October, but as of 6 October, the issue is still not resolved. The customer service response was also not professional, and the tone was quite rude.
2nd case… When I asked her beforehand whether this arrangement was allowed, and she said yes. However, when an issue occurred the next day, she said it was my request and not her responsibility. If this arrangement was not allowed, she should have informed me clearly from the beginning. Instead of blaming the customer, the customer service team should provide proper guidance and take responsibility for the system. Very disappointing service.
2nd case… When I asked her beforehand whether this arrangement was allowed, and she said yes. However, when an issue occurred the next day, she said it was my request and not her responsibility. If this arrangement was not allowed, she should have informed me clearly from the beginning. Instead of blaming the customer, the customer service team should provide proper guidance and take responsibility for the system. Very disappointing service.
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server problem
dh 2 kali kena server down.. nk masuk parking tak boleh.. nk buat payment online pon x bleh.. apa punya apps la camni..
Stupid apps
Apps bodoh dan nak makan duit orang
Very Bad
When topup in wallet cannot scan,say not in internet...how about my money????
Useless Apps
This apps is rubbish, unable to login and never received forget password email, please don’t install and reload money!
Why one star?
I rarely use this apps. But when i want to use it back it said i do not out from my previous parking?! Does it make sense that apps that using our money has this kind of bug?
Apps not function at all
Cannot used when entering the parking gate..scam the people to top-up the money there then cannot used at all time..useless
Apps sampah
Apps paling sampah yg penah aku pakai.. menyusahkan orang..
SCAM
Paid season pass on 19 oct, 27 oct said pass expired! better just use TNG Sammer app cone customer money!
Bad User Experience
Bad UIUX, terrible user experience and not user friendly at all. Found a lot of bugs and the provider didn’t take action to enhance the app.
Have no choice because my condominium forced to use this app.
Have no choice because my condominium forced to use this app.
Apps sampah
Please delete this apps very suck service…waste time stupid apps …..no rating …
CAN SIGNING OFF FROM APPS
The duration of my parking keep on calculating tau. The thing is you should know la how the apps worked, ni sape nak bayar exceed time tu
Don’t install
This is just another app asking you to deposit money and serve the same purpose as Flexipay and Smartselangorparking. All the same as in the end you can view the same receipt using all 3 apps. It ask to use this app for promotion parking rate at ktm serdang for 4.30 end up they charge normal rate. Waste of time and money
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