Old Navy User Reviews

Customer Experience

Positive experience68.6% of reviews
Neutral7.2% of reviews
Negative experience24.2% of reviews

~ Based on 902 written reviews from the US App Store.

What users say

Is Old Navy Safe?

Old Navy: Shop for New Clothes appears safe based on user ratings. AppsHunter Safety Score for Old Navy is 98/100.

This assessment is based on 1,464,635 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 1,464,635 App Store ratings for Old Navy.

Is Old Navy Legit?

Old Navy: Shop for New Clothes appears to be a legitimate app. AppsHunter Legitimacy Score for Old Navy is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ropa de Calidad

Una de las mejores inversiones es comprar ropa de esta tienda, por la calidad de las prendas y excelente precio.

SAD

I have worn Old Navy shirts for women as many years as I can remember but all you cater to is young tiny & I'm trying to find actual shirts that are full size in turquoise NOT CROPPED BABY SHIRTS

Really like Old Navy but they need more Mirrors in the store

There’s only about 2 mirrors in
The whole store unless you go all the way to the back to the dressing room. Some people come in real quick to find something and don’t have time to try it on and would just like to see it in the mirror & purchase!
A full length mirror, every few aisles would be great! Think you might sell more too!
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Credit card login

It would be more convenient if I could use my Face ID to log into the credit card app.

easy

super easy to use, sales and everything show up and it connects to your local store.

no complaints besides i wish the categorizing was better cuz im always having to look through a bunch of jeans when im looking for a dress.

Loving Old Navy

I never knew I would have a store I would love until…. I FOUND OLD NAVY!!

Great

Great app

⭐️

⭐️

Ofertas

Tiene buenos precios , la gente es atenta y sobre todo sus ropa son accesibles y son para todo género

Excellent Prices

Soft fabric fashionable

Can’t see item prices at checkout anymore

Really wish you could still see the individual items priced out at check out! You used to be able to see the price of each item after discounts were applied before final check out..for last several months can’t see that anymore and it’s very frustrating! Why do things have to always change and get rid of helpful things!?
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Toddler

Love your choices for our grandaughter

Love

Favorite store

The whole family

The prices and quality are great! One stop shop for everyone!

Pop ups are so annoying

Pop up questions are annoying while shopping. Like just let me scroll!!

NOT FOR CANADA

Says it’s available in CANADA. The Canadian website prompts you to download the app, yet when you login, it doesn’t recognize you as a Canadian, will not show your history or rewards, only will allow for USD shipping and billing addresses. They were SO behind the eight ball in terms of apps and Ecom and now they can’t even get this right. Get your act together Old Navy!
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Muy feliz

La calidad es inigualable

Functional, few quirks

Love it to check prices and see all the pictures of all the models. I don’t like when I’m scanning an item I have to scroll down to press a button to look at the listing for the actual price

Very flirtatious

100% recommendations I got rainbow dress

Old Navy

I really enjoy Old Navy active wear and I love and appreciate the good sales!