Old Navy User Reviews
Customer Experience
~ Based on 853 written reviews from the US App Store.
What users say
Summarized from real user reviews of Old Navy. Based on 1.5M reviews and a 4.9/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Shopping app.
Positive things
- 🚀Fast and easy to use app
- 👍Great customer service
- 💡Helpful personal stylist feature
Negative things
- 🐛Constant sign-out issues
- 🔍Poor search and navigation
- 🛒Shopping cart problems
- 🔑Difficult login and password management
Is Old Navy Safe?
Old Navy: Shop for New Clothes appears safe based on user ratings. AppsHunter Safety Score for Old Navy is 98/100.
This assessment is based on 1,452,086 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 1,452,086 App Store ratings for Old Navy.
Is Old Navy Legit?
Old Navy: Shop for New Clothes appears to be a legitimate app. AppsHunter Legitimacy Score for Old Navy is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
We are card members with old navy and we love it so much!! They always have great deals and the app is wavy to use!!
App doesn’t work. Shows everything sold out and or doesn’t let you filter don’t show sold out.
Old Navy makes everyday fashion simple, comfortable, and affordable. They have great basics, cute seasonal styles, and plenty of options for the whole family.
Live Old Navy
I love the ease of using the app and being able to get the most out of my busy schedule.
I love browsing the website even if I’m not purchasing anything. Just the thought of looking at the styles and knowing what I’m looking forward to purchasing in the near future gives me a thrill!!! From a true fashionista.
I love the app but I wish there were more clothes options for my daughter.
The app is great especially when your size isn’t in stock at your local store. Great options and inclusive sizing.
Easy access
I always find cute affordable outfits. And I always get it in every color!
I feel like it's easier to find what I need online than in store, love the layout of the app!
Came here several times looking for an update because it is constantly freezing. Every time I go my cart I can’t scroll and no buttons work. So I can to close the app and restart. It’s so annoying and makes me never want to shop here
They have super high quality blue jeans and always very good sales often. Plus you can stack your Old Navy bucks a lot of the time.
Muy bien , excelente la tarjeta de crédito y la calidad de ropa no se diga 10/10
Old Navy has so many great options for woman and you can’t beat the prices.
salvadareni
Click on any item and the app will tell you it’s out of stock even when that’s not true
Better
I got the app because I frequently by from old navy so to make my life easier I downloaded but it hasn’t been easier. Every time I tap on an item to look at it tells me that it’s no longer available which is funny because if I go to their website, the items shows as available. Every single thing I pick gives me a “sorry item no longer available” which makes shopping virtually impossible and it wasn’t resolved even after the new update. What’s the point of an app if I can’t see any of the items
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Great styles, good quality for all the family.
