App as always doesn’t work
The app never works right. I try to uninstall and reinstall to get it to work. Nope. Still won’t. Can’t save card info because it always tells me memberships details not found. Yet our membership is active. Considering all the money that goes into this zoo and the fact it’s been number 1 for three years in a row you would think they would put more into the app!
Show more
App Crashes When Linking Membership
A big selling point for the app is the ability to link your membership card to the app and use in lieu of the physical card. The app continues to crash when you try to link your membership. Please fix this!!
App doesn’t work
You would think if they are going to push the app when you sign up for the membership it would work. I get that most apps are not perfect, but this app doesn’t even work at all every time I put my memebership id in the whole app crashes
Membership
I downloaded the app so I could use my phone for our membership because my husband carries it. I can’t link our membership to the app. I try every year. They say it’s a great app and to download it well what’s the point if you can’t link your membership to it??
Trash app
Have been a member for over 3 years, never changed my membership number and the app doesn’t recognize my membership number or any other details. You’d think being the #1 Zoo in the entire country, their app would be top tier. It’s 2024, most people don’t want to carry a membership card around anymore and would rather have an app on their phone.
Show more
