Omnichat
Omni-Channel Chat Commerce
About
This business app unifies customer conversations from multiple messaging platforms into a single interface. It enables real-time message handling, customer profile management, and team collaboration for enhanced customer service and remarketing.
What's New in Omnichat
1.88.2
July 7, 2026
1. Fixed performance issues with save reply search.
FAQ
What is Omnichat?
Omnichat is a business application that consolidates customer conversations from various messaging channels like WhatsApp, Facebook Messenger, Instagram, LINE, and website live chat into one platform. It aims to improve efficiency and customer engagement for businesses.
What messaging channels does Omnichat support?
Omnichat supports multiple channels including WhatsApp, Facebook Messenger, Instagram Direct Messages, LINE, and website live chat. It acts as an official WhatsApp Business Solutions Provider and partner of Meta and LINE.
Can I collaborate with my team using Omnichat?
Yes, Omnichat allows team members to collaborate on customer inquiries. This feature helps in managing customer follow-ups and ensuring efficient resolution of customer queries.
Does Omnichat offer customer analytics?
Yes, Omnichat provides user behavior analysis. This data can be used to develop remarketing strategies and better understand customer interactions.
What devices is Omnichat available on?
The Omnichat mobile app is available for iPhones and iPods. It is designed for business users on the go.
How often is Omnichat updated?
The latest version of Omnichat is 1.88.0, last updated on June 21, 2026. This indicates a commitment to regular updates and improvements for the application.
Is Omnichat suitable for small businesses?
Omnichat provides professional chat commerce solutions for a wide range of businesses, suggesting it can be beneficial for small to large enterprises looking to enhance their customer communication across multiple platforms.
What is the user rating for Omnichat?
Omnichat has a rating of 1.0 stars from 1 rating. This indicates a very limited number of user reviews available at this time.
