Omnipod DISPLAY® User Reviews

Customer Experience

Positive experience33.7% of reviews
Neutral14.1% of reviews
Negative experience52.2% of reviews

~ Based on 92 written reviews from the US App Store.

What users say

Is Omnipod DISPLAY® Safe?

Omnipod DISPLAY® appears safe based on user ratings. AppsHunter Safety Score for Omnipod DISPLAY® is 90/100.

This assessment is based on 5,394 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.5% of ratings point to a safe experience
3.9% of ratings suggest some concerns
7.6% of ratings point to a risky experience

~ Based on 5,394 App Store ratings for Omnipod DISPLAY®.

Is Omnipod DISPLAY® Legit?

Omnipod DISPLAY® is no longer available in the App Store. AppsHunter Legitimacy Score for Omnipod DISPLAY® is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Can’t connect phone to Omnipod dash

Why I can’t connect my pdm to this app? I could find that button

Serious problem in implementation

Someone made a serious programming error in the implementation of Omnipod 5 Controller for Apple. When inputting a bolus into the controller, there is no way to put in a decimal point into the bolus amount. One is left with whole numbers of units.

The keypad has a number of useless inputs (wait and pause) as well as # and * (which are not functional), but no decimal point.
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FINALLY

We finally got what we have all been asking for! A mainstream, reliable, commercial product for our Pods! The UI is slick, the customization is deep, and the UX is very similar to Android iterations.

No more two phones!! We love you Insulet!

Useless and redundant

Does not function as advertised, cannot control Omnipod devices. No compatibility with Omnipod 5 despite Omnipod’s claims. Useless and broken.

Frustration

There is no current app that supports the Omni pod 5 making it so you have to carry and extra device which is very inconvenient for obvious reasons or if you are camping you now have to charge two devices which is not great if you like to be outdoors. The Omni pod 5 is also very bulky and makes an incredibly annoying ticking sound every time insulin is delivered and can be very frustrating when trying to read, sleep, do work or most things that require concentration as well as the pod itself beeping with no ability to control it is a very useful tool but whoever came up with the design should probably think about real life and how it is going to interact in those settings
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Bluetooth Can’t find PDM

Can’t connect with my omnipod can’t find PDM device not working

Absolutely Insipid... Waste of Developer and Clients Time

This app does nothing useful I still need the PDM to actually do something. The app has multiple issues connecting via Bluetooth with the PDM as well. Absolutely annoying... Waiting for years for iPhone control this junk. You advertised years ago about iPhone compatibility

Worked for like two months

WHERE’S THE UPDATE?????

DASH not able to be viewed on app

I use to be able to see my DASH readings on my OmniPod app. I paired it like I always did when I got a new iPhone and I’ve called for assistance in the past. Well I called last week and the person couldn’t do it and told me they had to contact a supervisor. I received an email from OmniPod that no cellular phone is able to be viewed by a cellular phone with the exception of OmniPod 5. That is stupid!! I don’t want an OmniPod 5 I want to use the DASH, my doctor wants me to use the DASH. I have the email if you wish to see it. It is now a worthless app and obviously you don’t care about your customers.
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Go with tslim or Medtronic

Any T1Ds deciding which pump to use, do not go w omnipod. Still no iOS app and still no Dexcom g7 integration. My sales rep straight up lied to me and said an iOS app exists when it does not! Omnipod & insulet don’t care at all about their patients/customers

Omnipod Dash

I would expect more from this device. I expect it should sync with my iPhone 12 Pro Max to show and enable to adjust my insulin levels; to fully dispose of a separate reader & just be able to use my iPhone completely. Very disappointed

Who didn’t get paid?

They made the COVID-19 Vaccine quicker than how it’s taking for this app to become fully functional. SMH!

If you’re new to Omnipod, this is not the app you think it is

I’m sure this app works perfectly fine if you already have a PDM, however, as of today (3/9/24) there still has not been a release (or concrete release date) for the pump controlling application on iPhone, even though it has received FDA approval, so that you don’t have to carry around an entirely separate device.
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Doesn’t work with iPhone.

So the most popular phone on the planet and the app won’t work with them. Even small company health apps work with an iPhone but this one doesn’t. The instructions say to go into settings to choose your PDM but there is no way to choose a PDM. As I read more, the iPhone app is “coming” but why this was an afterthought is beyond me. So you have to carry your phone and another phone size PDM. If you forget to carry both, you won’t be able to deliver insulin all day. This is a HUGE drawback to this system.

I came from a Medtronic pump system and this is truly a much better system, BUT it has significant drawbacks by using another device to administer your insulin when you already carry an iPhone with you 24hrs a day, now I have to carry two iPhone size devices to manage my diabetes.

Finally, with this system you already have the Dexcom app connected to your iPhone via Bluetooth. Once this new app is ready, another device will be connected. I hope this new app will have the functionality for both products so those who have older phones (I have a 12 pro) don’t run out of battery halfway thru the day or have to keep your phone plugged in as these apps can be a huge resource drain.
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Battery is terrible

Terrible battery, unpredictable and dangerous.

CAN’T INVITE VIEWERS AND THEY DON’T CARE

Since May 31st I have been unable to see my sons PDM info. The DISPLAY app for the DASH system keeps giving an error message when trying to invite followers -“Insulet corporation has recently increased security around, logging in to PodderCentral. Please update to the newest version of the Omnipod DISPLAY app to add more viewers.”
We have called tech support several times only to be told “we’re aware of the problem” and that’s it! FOR OVER 7 MONTHS!! Can you imagine Facebook or TikTok being down for over 2 months?!? Yeah, never! They’d have their developers all over that and have it fixed within a day! But when it comes to Insulet, it’s just a life saving app that many parents depend on for our children, but yeah, no rush, who cares about fixing it. I’m beyond disgusted that there’s no urgency to get this fixed. At some point one of us parents are going to miss a critical alarm and our child will end up in the hospital. You know, those pod failure immediately suspending insulin ones? Yeah those, the ones US PARENTS NEED AND DEPEND ON!!!

Insulet - Omnipod, why don’t you care? Are we not raking in the money for you guys like the new Omnipod 5? Stop saying you’re aware of the problem and just FIX IT!
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Not working

I have an iPhone 13 max pro and once try to do the instructions from pod PDI I can’t see this option from settings.

No iPhone compatibility!

First of all, this is ONLY compatible with the OmniPod Dash system, which is outdated and most users of this insulin pump are now upgraded to the new OmniPod 5. Secondly, what’s the point of having a “display-only” app without the ability to communicate between the insulin pump and the Dexcom G6 glucose sensor? Furthermore, I’ve worn the OmniPod 5 for nearly 2 years now and have been hearing “any day now we will roll out the new app for the 5 series that’s compatible with iPhones.” Really?? Please do iPhone users a favor and design an app for us iOS users. I’m tired of carrying around two devices just to keep it going!
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Can’t control app because of Samsung Contract

This app cannot control the OmniPod 5 due to a contract Samsung has to be the sole supplier for medical communication devices (per Apple Support Tech). This contract supposedly has been in effect for a few years and is set to expire in 2025. Until then I would not expect anything on the Apple front to move forwards.
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Lame

Doesn’t work with Dash 5