On Bike Share User Reviews

What users say

Top reviews

Ease of use

Good condition bike. Easy to use app after initial setup.

Bike

You can only do 1 bike per phone what a joke

Flat Tires on Bikes

We rented three bikes... and all three needed significant air in the tires. There was NOWHERE nearby to get/purchase air. Experience ruined.

Flat tires and unable to lock 2 bikes at one for child and I

Pump doesn’t work. Unable to unlock 2 bikes at once for adult and child and flat tires

Unlock

Bikes would not unlock had to start and end three time

Awful. Hard to use

Bikes won’t unlock

The developer comments, keep saying that there’s no charge to rent the bikes, but the app and signs say otherwise

Outdated Interface

This app severely lacks contemporary design standards. It makes me never want to ride a bike again. The reliance on Google Maps most likely just creates issues there are so many better alternatives. Please fix this app.

System cooperative

Can’t get help because there’s a line with the desk.

Terrible service

Cannot unlock the bike and it continues to charge

Gt bike trail

The app doesn’t work

App not functional

App won’t load. Tried restarting, reinstalling, two phones, two tablets.
Was trying to enjoy a nice evening on a bike!

Hassle

No Apple Pay. Didn’t accept code for my spouse (our hotel provides for free).

The code wasn’t the problem as it worked for me. Just not my husband.

so bad

the app doesn’t work at all

Hassle

No Apple Pay. Didn’t accept code for my spouse (our hotel provides for free).

Didn’t unlock

System was bugged out and completely didn’t work

Too complicated to use

Need enable Apple Pay

Nice

Easy to use a little glitchy here and there but great app

Locks

On the app, it says the bike has been unlocked from the station it clicks, but the bike will not come off.Half the biles have flat tires

Never unlocks the bikes

Every single time we try to ride these bikes. It only shows one out of five available, and then when we select to unlock it, it doesn’t release.
This is my 5th attempt no success

Very bad user experience

I’ve never had a app that has made me more frustrated than this. Please fix it as soon as possible.