2 Factor Auth Completely broken
It constantly asks for 2 Factor Authentication even after checking remember device. When I enter the code it texts me it says it’s wrong and then won’t let me resend a code. Idk how it’s 2026 and you can’t implement a working 2FA. Not even worth using the app just go on the computer.
Frustrating app
Called 7 providers listed as in-network on this app, most of them said they don’t take my insurance anymore, one number was for a completely different doctor, and two doctors no longer worked at the places I called. So nothing was accurate and everything is out of date. My ID cards were also wrong and they said they can’t fix that. So literally everything in this app is wrong Such a frustrating app.
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So bad
Constantly buggy, gives inaccurate information about what’s spent so far. When you search the doctors it does not tell if it’s network or not. Sad swing at the Cigna.
Terrible
Took almost 2 years for them to approve a claim for which I was fully covered and had $0 patient responsibility for.
Then they sent a check to the provider and there “was an error”. The error was never followed up and 2.5 years the claim ended up in collections.
So here I am applying for mortgages with a medical claim in collections that Collective Health just never paid the provider for. Very strong legal case if it isn’t resolved and impacts my application.
Would give 0 stars if possible.
Then they sent a check to the provider and there “was an error”. The error was never followed up and 2.5 years the claim ended up in collections.
So here I am applying for mortgages with a medical claim in collections that Collective Health just never paid the provider for. Very strong legal case if it isn’t resolved and impacts my application.
Would give 0 stars if possible.
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Annoying login
I hate how it makes me put in a code from my text messages every time I log in with Face ID on my phone, let me have setting to disable this or remember my device. Then after I’ve logged in it asks me if I want to turn notifications on every single time. I don’t want to, stop asking. Stop being so annoying!!!
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