Mi marca favorita
100%
Very awkward payment process
The payment is very hard to process
Bueno
Gracias
Best quality
I love on i have over 30 pairs
Great feel alway comfortable
These are my 6th set of Onclouds always comfortable easy on and off
Worst App Experience
I've exclusively only purchased this brand of shoe from Nordstrom and my first purchase in this app was the worst experience so much so that I'm reluctant to purchase another shoe from this company. When I ordered a style that wasn't available at Nordstrom I ordered my usual size which was way too small. The app said you can receive an exchange in a different size immediately and would need to return the first pair within 14 days to prevent a second charge. So I went through with the exchange and returned the shoe with their fedex QR code in 3 days. My exchange was never received. 3 weeks past which during that time I reached out to on via their app 6 times only to have each time my chat session ended before an agent logged on. I finally got them on the phone in which after 3 weeks they said they can out in a request to cancel my exchange and if approved I would be notified via email in 48 hours. If the refund is approved then it would be 10-14 business days. Maybe others are used to this unacceptable level of customer service but I cannot and will not do business with this company.
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Me encantan
Los mejores zapatos
Moda hermosa
Excelente servicio, soy fanático a sus zapatos y accesorios
Great
Amazing product ❤️
Website
The website is not user friendly for everyone and I was very disappointed that OC does not offer a gift option or a message for the recipient when Grandmother’s like myself want to say how much they love the grandchild (who in this case) is the recipient. Please note that this would be a great option and apply it for us old Grandma’s and Grandpa’s.
Lots of Love to OC
From:
Oma Brand 💕
Lots of Love to OC
From:
Oma Brand 💕
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Ótimo App
App fácil de utilizar, não trava e extremamente eficiente.
Normally “ON” times
So far so good
On
Excelente
Cupom de 1ª compra não chega no e-mail - Enganação
Comprei sem cupom porque já estava aguardando a muito tempo o cupom de primeira compra e ele nunca chegou.
Tenis hermoso
Me encanta tengo más de 5 pares son tan cómodos para el diario y también le he comprado a mi niños mi suegra y esposo son los mejores nos los cambio por nada 👏
Ms Tenzin
Most comfortable shoes and great team with quickest response
No one to talk to
Had a code for 10% off yesterday but the order didn’t process. Today I can’t find the discount code and there’s no one to call
Entrega
Fiz o pedido dia 10/08 pra entregar dia 14/08 hoje é dia 20 e o pedido ainda não foi enviado. Já reclamei pelo telefone e mesmo assim nada é resolvido acho um descaso enorme com o consumidor.
Sneakers
Amazing
Mal servicio
No me dieron descuento ni un cupón de bienvenida
