Easy to use
Great app, lets you get straight to checking in and moving along with your event
Good but needs improvements
I really liked the idea of this app and have been waiting for Active to create it, but there are a few things that didn't work well when I was checking people in to my race.
For one thing, there didn't seem to be a way for new registrations to sign a waiver. Instead, they have to click a link when they get their email confirmation and as a race director I want to be assured that they sign that before they participate.
Second, there seems to be no way to assign a bib number to a new participant as we sign them up.
Lastly, we were not aware of the high service fee (over 10%!) until our first participant got to the checkout screen. Normal credit card processing fees are around 2.5%. As soon as we saw how much they were being charged, we stopped using that feature and used PayPal Here app instead (about 4% of the cost). Since we created this race as a fundraiser, we did not want to gauge the participants for their donation.
For one thing, there didn't seem to be a way for new registrations to sign a waiver. Instead, they have to click a link when they get their email confirmation and as a race director I want to be assured that they sign that before they participate.
Second, there seems to be no way to assign a bib number to a new participant as we sign them up.
Lastly, we were not aware of the high service fee (over 10%!) until our first participant got to the checkout screen. Normal credit card processing fees are around 2.5%. As soon as we saw how much they were being charged, we stopped using that feature and used PayPal Here app instead (about 4% of the cost). Since we created this race as a fundraiser, we did not want to gauge the participants for their donation.
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Brilliant app!
So easy to use. Real time registration details; easy sign up anywhere & scan card payment.
Fabulous app!
This app has been fantastic for our events! Fast, pretty, easy to learn how to use, and makes our checkin process a breeze! Highly recommend!!
What is this?!
Downloaded the app and then signed in, brings you to select an organization in which you can't. It just comes to a dead stop.
