ACTIVE App Needs a Major Overhaul
The ACTIVE app is an absolute joke. It’s not user-friendly at all. I tried to transfer my marathon ticket, but it just kept glitching. I had to reset my password multiple times, the landing page is full of irrelevant content, and I’m constantly bombarded with ads. Something that should have taken a couple of minutes turned into a frustrating experience. Surely I’m not the only one having these issues?
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This App No Longer Worth Downloading
Let me start by saying that I’ve been an active advantage member for at least the past 10 years, but I find no use whatsoever from this app. I should have all my benefits in it- instead I have to browse mobile or desktop web and the limited functions it has- like locate events- won’t accept a new location other than the one stored. Very sad, but not going to waste my time anymore so don’t bother downloading. They clearly let this one go.
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Scam
I definitely wouldn’t recommend this website.
Seriously Confusing
This app causes you to constantly verify your identity and log into your active account yet still will not show the events you have registered for on your account nor give you info on where to find the “registration code” for your race. I was also bamboozled into subscribing to a year membership which took me hours to cancel. Hopefully it actually cancelled or I will be contacting support.
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Unable to change location filter
Its impossible to use this app now.
