So so bad do not Buy
I have had the app for a while now. I am currently training as an Australian junior Triathlete and as it was a cheaper option I decided to use it. It has been so bad. It needs updates every 2-3 days. The graphics are poor and when you just want to go and ride it’s the worst. It lags every now and then and it’s just disappointing. I was riding today when I click the u turn button in the ride it logs me out. No saving of the workout no nothing and it says I need to update the app and when your 80ks into a virtual ride you would be pretty peeved of. I don’t know how you would fix these things but it’s just disappointing on what I would expect from an overall good brand.
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Good when it works
Too many times it complains about network issues, anti-virus, firewalls etc. Currently it’s blocking me on iPad, iPhone MacOS and PC - looks like an IP blocking issue as it works through VPN. Support just send automated replies saying they’re busy. Not a great advert for the service if they can’t keep up with the number of faults reported. Quick to take your money, slow to fix things.
In short it’s good when it works but too often it’s flaky.
In short it’s good when it works but too often it’s flaky.
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Only Useable on Newest Hardware
This app only really works on the newest of hardware with lightning fast internet. If I run it only my M4 pro MBP right next to my router, this is a great app, any other hardware, anywhere else in my house it's useless. Why does app need 4 down/loading screens before game play in 2026? And the downloading content screen before you can even get to a menu can take half an hour or more if you don't have super fast internet.... and it won't download in the background if you leave the app. Navigating the menus on anything other than a computer with mouse is also dreadful. On my phone the buttons are too small, it's just a scaled down version on the desktop app, and on my apple tv, it can take minutes to figure out the incantation of swipes necessary to get the right button highlighted to do anything. I really wish this app was better, I don't like paying for TP premium and zwift, but I might have to go back to it, because I can't spend 45 minutes just getting set up for a ride, to only to then have a laggy, low framerate (< 1fps) experience.
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I wanted to love this
Sorry buts it’s like playing on a master system from the 90’s. The quality of the image is really poor on iPads. Until that is improved I’m not going to be using it which is a shame as a subscriber to TP.
Buggy
Love the TP training app, but this virtual app is practically unusable. Very buggy and frustrating to use, compared to Zwift, Rouvy, and Fulgaz. I’ll try back in another year and see if it’s improved.