Don’t buy, pay for everything, does not work well
After purchasing the device and subscription package, you need to have it connected to your phone with the app open at all times to use it. If you are going through all that effort it is easier to just open Google.
To get a semi-decent translation, and the phone needs WiFi data.. If you buy the offline version, the translation is not even close. As a native English speaker speaking clearly it did not under understand my voice in English! Extremely frustrating.
Does not work
App
Not working and no help
I am incredibly frustrated with The "T". The app is completely non-functional when it comes to connecting the earphones I purchased. Even after following all the prompts, the app refuses to recognize or connect to the device via Bluetooth, making it impossible to actually use them as intended.
To make matters worse, there is zero meaningful app support. The "guidance" provided is useless and offers no solutions for troubleshooting these connectivity issues. This has been a complete waste of my money.
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### Why is there no effective customer support for this app?
It is incredibly disappointing to see a product fail so fundamentally at its primary purpose. When customers invest in your technology, they expect a seamless experience—or, at the very least, a clear path to resolution when things don't work. By failing to provide a direct way to troubleshoot or contact a support team, you are leaving your users without any way to benefit from the product they paid for.
Are there any specific steps or updates currently in the pipeline to address these widespread Bluetooth connectivity failures?
