Bugs yet to be resolved
Issues with pausing and payments. Needed to go through office which is a pain as the hours are limited/there is no public interface with the office area, and it’s a generic email that is managed by multiple people.
Digital pass please!
Can we please get a digital swipe pass for Apple wallet, Google Pay? My #1 pain point is I always forget my swipe. Who carries a wallet anymore?
Also, the UX on this app is pretty terrible. You should hire a better design and engineering agency. Try Bilue.
Also, the UX on this app is pretty terrible. You should hire a better design and engineering agency. Try Bilue.
Intentional Error for
I’ve been trying to cancel my membership for a while because I’m relocating overseas. I’ve tried to do it in person but they told me to do it via this app. I believe there’s an intentional error in the app which doesn’t allow uploading supporting documents (even though the doc size Iş as little as 300 kB). It is a mandatory field so I haven’t been able to cancel my membership
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Show calories burned pls
The new app is quite more difficult to use than the old one. A bit slow and It would be great if each class could show an estimated calorie burn. It doesn’t have to be exact, just a rough idea would be really helpful!
Read your reviews
The functionality of this app is way worse than the original. It feels clunky and inconvenient I can’t guess why the change was made



