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ONE ZERO

ONE ZERO

by ONE ZERO Digital Bank LTD

61 ratings
49 reviews
💰 Finance
Free

Details

Released
December 8, 2021
Updated
October 20, 2026

Features

Developer

ONE ZERO Digital Bank LTD
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About

This digital bank offers accounts with no maintenance fees and unique benefits designed to save users thousands annually. Enjoy high-interest deposits, fee-free foreign currency transactions, and investment opportunities. Manage all your accounts and cards in one place with AI-powered insights and expert support.

✓No maintenance fees
✓High-interest deposits
✓Fee-free foreign currency transactions
✓Investment opportunities
✓Consolidated account management
✓AI-powered financial insights
✓24/7 expert support
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What users say about ONE ZERO

Reviews of ONE ZERO are mostly negative: the Finance app is rated 3.0/5 from 61 App Store ratings. What users like most: intuitive and efficient app, bank is good and advanced. Top complaints: no English language option, slow and unhelpful support. Summarized from real user reviews.

Positive things

  • 👍Intuitive and efficient app
  • 👍Bank is good and advanced
  • 👍No unnecessary fees
  • 👍Well-structured package deals

Negative things

  • ❌No English language option
  • ❌Slow and unhelpful support
  • ❌Impossible to transfer money to oneself
  • ❌Annoying promotional notifications
  • ❌Stuck in registration loop
  • ❌App is often stuck or crashes
  • ❌No human support available
  • ❌Difficult to contact the bank
  • ❌Refused account opening
  • ❌Unstable application
  • ❌Limited English version
  • ❌Requires Israeli phone number
  • ❌App crashes constantly
  • ❌Voice verification requires Hebrew
  • ❌No iPad version
  • ❌No cash deposit option
  • ❌AI helper needs improvement
  • ❌No dark mode
  • ❌Interface is worst UI/UX
  • ❌No bank offices for support
  • ❌Unable to activate credit card
  • ❌Endless AI chat sessions
  • ❌App is not useful beyond viewing
  • ❌Unclear error messages
  • ❌Registration process has many errors
  • ❌Policy unclear for new repatriates
  • ❌Not possible to start without Israeli number
  • ❌App crashes and gives error loops
  • ❌Document scanning issues
  • ❌Support doesn't work
  • ❌Claims English support but doesn't provide
  • ❌Very basic, copy of old banks
  • ❌Keeps looping for SMS verification
  • ❌Chat doesn't work
  • ❌Sensitive questionnaire leads to refusal
  • ❌App doesn't work for account opening
  • ❌No English interface after launch
  • ❌Requires Hebrew to open account
  • ❌No good reviews
See all reviews

What's New in ONE ZERO

4.7.0

October 20, 2026

תיקוני באגים ושיפור חוית לקוח

User reviews

Most RecentHighest RatedLowest Rated

Typical Israeli bank

Typical Israeli bank with a low level service and high fees. Waiting weeks for a reply from a banker. Nothing innovative about them
RRoiao

Needs English.

The app does not have a setting to change it to English. If it did I would make this my main bank.
JJvcobgold

אין

אין
Rrefaeeeee

Worst bank or a bad bunch

Terrible experience. Support is slow and unhelpful. Impossible to transfer money to oneself. Avoid at all costs.
HLHappy Harry larry

מלא התראות זבל

שולחים. מלא התראות על פרסומות מעצבנות של הבנק בלי שום אפשרות לבטל אותם ולקבל רק התראות שקשורות באמת לחשבון
MMM M
See 44 more reviews

User experience

🐞

Reported Bugs

14 issues

Stuck in registration loop

Bug

App is often stuck

Bug

App crashes

Bug

Voice verification not working

Bug

Document scanning errors

Bug

SMS verification loop

Bug

Chat not working

Bug

App doesn't work for account opening

Bug

Registration process errors

Bug

Unable to activate credit card

Bug

Login screen freezes

Bug

Incompatible with older devices

Bug

App crashes constantly

Bug

Error loops

Bug
✨

Requested Features

5 requests

Add English language option

Feature

Improve AI helper

Feature

Add dark mode

Feature

Add iPad version

Feature

Option to provide feedback within the app

Feature

FAQ

What is ONE ZERO?

ONE ZERO is Israel's first digital bank, offering accounts with no maintenance fees and unique benefits. It aims to help customers save money through high-interest deposits, fee-free foreign currency transactions, and investment opportunities. The bank provides a comprehensive platform for managing all your financial accounts and cards.

What are the key features of ONE ZERO accounts?

Key features include accounts with no maintenance fees, high-interest deposits, credit cards with no foreign exchange fees, and free foreign currency transfers. Users can also access investment opportunities in the capital market with no custody fees and unique trading features directly from the app. The service includes instant domestic transfers and tools for small businesses.

How much does it cost to use ONE ZERO?

The core offering of ONE ZERO includes accounts with no maintenance fees. While specific investment plans or premium features might have associated costs or conditions, the basic banking services are designed to be cost-effective. For detailed information on plan specifics and any potential charges, users are advised to consult the bank's official website or app.

Who can open an account with ONE ZERO?

Accounts can be opened by individuals or joint account holders, including self-employed professionals (excluding corporations), who are 18 years or older. Applicants must not have foreign tax residency and cannot be US citizens. Opening an account is a digital process requiring only an ID and a mobile device.

How can I manage my finances with ONE ZERO?

You can manage your finances through the ONE ZERO mobile app, which offers a consolidated view of all your accounts and cards from different banks and credit card companies. The app provides daily scanning of your bank account for opportunities and double charges. Additionally, a team of bankers and financial experts are available via phone or chat, complemented by a 24/7 AI personal banker named Ella.