OneGold User Reviews

Customer Experience

Positive experience65.7% of reviews
Neutral6.4% of reviews
Negative experience27.9% of reviews

~ Based on 280 written reviews from the US App Store.

What users say

Is OneGold Safe?

OneGold: Buy Gold & Silver appears safe based on user ratings. AppsHunter Safety Score for OneGold is 94/100.

This assessment is based on 6,989 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
2.4% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 6,989 App Store ratings for OneGold.

Is OneGold Legit?

OneGold: Buy Gold & Silver appears to be a legitimate app. AppsHunter Legitimacy Score for OneGold is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ripped

If you want physical gold then get it when you buy it. They charge you quarterly to store it for you but if you decide you want the gold you have to pay the inflated price for it. Never again.

Ripped

If you want physical gold then get it when you buy it. They charge you quarterly to store it for you but if you decide you want the gold you have to pay the inflated price for it. Never again.

Trash

If you like high premiums waiting to redeem your metal 60-90 days after you put money into this app and customer service that will not be helpful and they will pretty much just say welp that sucks. This app is for you! Came here from someone who recommended it and it’s been nothing but a pain every sense. If you put in 4000 while golds at 5000 and then falls to 4000 you can’t redeem it because you only ever had 4/5 of a oz. Which is wild because they don’t even hold gold for you they just hold your cash on a vault and when you place an order they go out and buy it.
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💡

Información más profunda de los mercados de metales.

HIDDEN FEES! Garbage app!

They charge you $5 a month MINIMUM. I bought $135 worth of metal and ended up gaining $55 of profit. While OneGold was charging $5 “for storage” every month without telling me!!! So I ended up LOSING MONEY DUE TO THEIR BACKGROUND SNEAKY CHARGES!! Even though I made good investments and my gold went up in value.
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Bad Application function

The referral option doesn’t work. And the agreement page doesn’t open. Feels like this application is fake.

They are Ripping you off

The difference between sell and buy price in this app is about 2.5% so they charge you about 1.25% for each trade. FYI the normal charge from other apps is about 0.5%
So they overcharge you by 0.75% extra to make it more “convenient” to do the trades.

Also transferring money out is a nightmare. It took them 3 days to release the money as they “process” takes lots of time.
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So Far So Good

Enjoyed talking to a service professional on the phone without going through an automated process.

Rips you off twice

Worst app ever, robs you by charging a fee at purchase and then stealing by not giving you the amount. Your metal is worth at your sale time. You can’t say I have $20 worth of silver but then sell it and only give me $18 for the sale after you charged me $1.99 fee to buy it.

Worst app

Recurring buy does not work and support is very bad

No customer service

Can’t access customer service and app is pathetic

OneGold

Best place

app

This app it’s amazing

HORRIBLE SERVICE DO NOT WASTE YOUR TIME OR MONEY

THEY WILL PLAY GAMES AND GIVE YOU THE RUNAROUND. IF I COULD RATE ZERO I WOULD

Excellent product

Very user friendly means to purchase precious metals in any increment and track investment

Good, but storage fees went up 67% in ‘26

I would normally give OneGold 4-stars but the recent 67% increase storage fees is just not acceptable. Trying to reach OneGold Support through the app is useless as Cloudflare stops the request and assumes investors are “bots”. Serious Investors are noticing and talking about the changes in OneGold and no longer recommend using them. Very disappointing.
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Terrible customer service

Insanely not the proper platform handled me with total disrespect. I will never use one gold again. Almost impossible to pull my money out

Siyrwa

Mama

Simple to use, real metal.

Simple trustworthy app

Optimal

My OneGold has not hit my bank account, yes i inrcently changed my bank card so i hope it's still going into my main account thanks OneGold Thanks Drax