Could be improved so much
Went today and friend downloaded the app, they got a drink and went to bar to say it had been redeemed ! It hadn’t ! Even spoke to manager who insisted it had been used. We had food and left and visiting card had still not been updated! This isn’t the first time. Also can’t understand why ordering on the app drink prices are not listed. Could be so much better
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Southampton
Always a good time, no matter what time or day.. we always enjoy.
Tries to trick you into leaving a tip
Has a high tip percentage added on at the end of your purchase which if you aren’t careful enough while ordering you may accidentally allow to go through. Also doesn’t include the full range of drinks at a location.
If you are going to add a tip option to the app it should be defaulted to 0%, it is an establishment that primarily sells alcoholic drinks so you are trying to scam tips out of drunk people. I doubt the tips even make it to the staff without O’Neill’s and this app taking a big cut.
If you are going to add a tip option to the app it should be defaulted to 0%, it is an establishment that primarily sells alcoholic drinks so you are trying to scam tips out of drunk people. I doubt the tips even make it to the staff without O’Neill’s and this app taking a big cut.
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Doesn’t work
Save yourself some time and just order at the bar. I downloaded the app but had no confirmation email to sign up and after clicking on any of the menus within the app, all I received was blank screens. I eventually gave up trying and went to the bar!
Possible app security issue
The app worked OK enough (apart from a bit long-winded and unable to apply vouchers), but the card I used with the app was part of a fraudulent transaction a couple days after. Obviously this may have been obtained elsewhere, but this is the only place I recently used the card at.
