OneInbox
One inbox for every chat
About
Consolidate all customer WhatsApp conversations into a single, organized workspace for your team. Assign chats, manage contacts, and use message templates for efficient customer communication and tracking.
What's New in OneInbox
3.2.3
October 23, 2026
Say it out loud. • Voice notes: hold the mic to record, listen back, then send, on WhatsApp and SMS. • Pin up to 5 chats to the top of your list. • New texts go from your number nearest the customer. • Back from a chat, your list stays right where you left it. • A clear heads-up when you're offline. • A cleaner chat header, and lots of small fixes and polish.
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FAQ
What is OneInbox?
OneInbox is a shared WhatsApp Business inbox designed for teams to manage customer conversations from a single, organized workspace. It helps teams respond efficiently and track customer interactions.
How does OneInbox help with team collaboration?
OneInbox provides a shared team workspace with roles and permissions, allowing team members to collaborate on customer conversations. Conversations can be assigned to specific members, ensuring clear responsibility.
Can I use message templates with OneInbox?
Yes, OneInbox allows you to access and manage approved WhatsApp message templates. This ensures consistent and reusable messaging for customer communications.
What devices does OneInbox support?
OneInbox is available on iPhone, iPad, and iPod devices, making it accessible for teams using Apple's ecosystem.
Is OneInbox free to use?
Yes, OneInbox is currently offered for free. There are no upfront costs to download or use the application.
How often is OneInbox updated?
The latest version, 3.2.1, was released on October 5, 2026. Updates are provided by the developer, Mobo Media, to improve performance and add features.
What is the age rating for OneInbox?
OneInbox has an age rating of 4+, making it suitable for a wide range of users and businesses.
Does OneInbox have ads?
No, OneInbox does not contain advertisements. Users can expect an ad-free experience while managing their customer conversations.
