OneInbox
One inbox for every chat
About
Consolidate all customer WhatsApp conversations into a single, organized workspace for your team. Assign chats, manage contacts, and use message templates for efficient customer communication and tracking.
What's New in OneInbox
3.2.1
October 5, 2026
Faster, steadier, and always up to date. • Big inboxes open in seconds, with older chats loading as you need them. • See when a teammate is replying: "Mia is typing…" shows in the chat and the list. • Reply to an unassigned chat and it's yours, with an Undo if you didn't mean it. • Active sessions shows each signed-in device with its model and area. Owners and admins can see the whole team's. • Your business profile shows the name customers see on WhatsApp, and how to get it shown. • Fixed: the Connect WhatsApp screen no longer pops up by mistake. • App improvements arrive automatically, usually within hours, with no store update needed.
MoreDeveloper apps
FAQ
What is OneInbox?
OneInbox is a shared WhatsApp Business inbox designed for teams to manage customer conversations from a single, organized workspace. It helps teams respond efficiently and track customer interactions.
How does OneInbox help with team collaboration?
OneInbox provides a shared team workspace with roles and permissions, allowing team members to collaborate on customer conversations. Conversations can be assigned to specific members, ensuring clear responsibility.
Can I use message templates with OneInbox?
Yes, OneInbox allows you to access and manage approved WhatsApp message templates. This ensures consistent and reusable messaging for customer communications.
What devices does OneInbox support?
OneInbox is available on iPhone, iPad, and iPod devices, making it accessible for teams using Apple's ecosystem.
Is OneInbox free to use?
Yes, OneInbox is currently offered for free. There are no upfront costs to download or use the application.
How often is OneInbox updated?
The latest version, 3.2.1, was released on October 5, 2026. Updates are provided by the developer, Mobo Media, to improve performance and add features.
What is the age rating for OneInbox?
OneInbox has an age rating of 4+, making it suitable for a wide range of users and businesses.
Does OneInbox have ads?
No, OneInbox does not contain advertisements. Users can expect an ad-free experience while managing their customer conversations.
