Works great except one issue
Works great except one issue the issue is passwords for my Wi-Fi. It seems like for some reason it doesn’t like complicated passwords however, the ironic thing is it indicates this, but my password really isn’t that complicated, and even though it says something about an issue with the password I told it to do it anyways basically or however, it phrased it work fine without an issue, but if this is an issue, this could be something they need to address because if someone need of a complicated password or long password or both, it seems like this could be an issue but for me it seems to work just fine of the warning. Sidenote I really like the vacation mode. I can hit that mode. Go on vacation and just as I’m starting to get home.Say an hour and a half two hours I can hit it and my house is nice and warm when I get back to my home this feature seems to work really well.
Show more
Been using it for a couple years now works great
Been using it for a couple years now and it seems to work pretty good all in all the only time I ever had problems I discovered was when my Wi-Fi went out when I was away from home and when my Internet went down, which where I live is a common occurrence That happens a couple times a month. But that’s not to blame on the app or the one link system of course. But as for the app had some little issues at the beginning if I remember right, but haven’t had problems ever since. once I got it hooked up and registered my thermostat everything went smoothly. It’s kinda nice to be able to go on a trip. Put it on vacation mode while I’m gone for a week and then hit it back up to temp when I’m at an hour hour and a half out in the house is nice and warm then I also like being able to turn on just the fan mode to circulate the air better before I come home in the summer helps cool the house a little bit Due to the fact, I don’t have air conditioning
In conclusion, all in all, it’s a great system. The app definitely is good and I wouldn’t hesitate to use this combination of the system and the app Again.
In conclusion, all in all, it’s a great system. The app definitely is good and I wouldn’t hesitate to use this combination of the system and the app Again.
Show more
Therm-500
App Runtimes does not work or match Therm-500 wall unit.
No way to tell if the Firmware is current. Firmware update via WiFi is not possible or available.
No way to tell if the Firmware is current. Firmware update via WiFi is not possible or available.
One link First Alert Thermostat
Unit works. Love the ability to add your own photos that scroll on the display.
However, the software for the indoor thermostat does not recognize the wired sensor on the outdoor heat pump unit.
Unable to see gas daily usage.
Since the app auto updated, we can no longer see monthly run times and can only see one week of electric only (heat pump mode). Upsetting the support seems to be almost nonexistent. Phone support unable to assist and does not research concerns or call back as promised.
However, the software for the indoor thermostat does not recognize the wired sensor on the outdoor heat pump unit.
Unable to see gas daily usage.
Since the app auto updated, we can no longer see monthly run times and can only see one week of electric only (heat pump mode). Upsetting the support seems to be almost nonexistent. Phone support unable to assist and does not research concerns or call back as promised.
Show more
Works great
I have 8 FirstAlert WiFi thermostats in 3 different houses located in 3 different cities. The OneLink app works great to control the thermostats, regardless of Internet source, WiFi or cellular. I do not understand the negative reviews. Problems could possibly be due to operator error or WiFi issues.
Show more
