oneSOURCE by UCHealth User Reviews

oneSOURCE by UCHealth
oneSOURCE by UCHealth
University of Colorado Health

Customer Experience

Positive experience19.0% of reviews
Neutral0.0% of reviews
Negative experience81.0% of reviews

~ Based on 21 written reviews from the US App Store.

Is oneSOURCE by UCHealth Safe?

oneSOURCE by UCHealth does not appear safe based on available data. AppsHunter Safety Score for oneSOURCE by UCHealth is 48/100.

This assessment is based on 81 user ratings, with an App Store average of 2.1/5.

Safety Analysis

23.5% of ratings point to a safe experience
4.9% of ratings suggest some concerns
71.6% of ratings point to a risky experience

~ Based on 81 App Store ratings for oneSOURCE by UCHealth.

Is oneSOURCE by UCHealth Legit?

oneSOURCE by UCHealth appears to be a legitimate app. AppsHunter Legitimacy Score for oneSOURCE by UCHealth is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wish I could give it zero stars

Don’t even bother downloading it. I’ve been working with UCH for over a year now and I continuously get a blank page every time I try to log in. I’ve reinstalled it several times thinking that might help but to no avail. I can’t use it and no one cares enough to update it. It’s a joke.

Terrible App

The interface on this app is terrible and is hardly functional. Please do better.

Doesn’t work

Doesn’t work.

Email not working

Will not allow me to check email through this app anymore

Needs a lot of improvement

I haven’t been able to check my email from the app in 2 weeks now. It was never a problem before. Also, the time clock function doesn’t work anymore. I used to be able to clock in and out, but now it never recognizes my location even when I’m in the building.

Does not work

The convenience of punching in and out has not been working for a very long time on iPhones. I have been very unhappy with this app lately as I can not use this important piece. Please fix the issue.

Disappointing

Since the update the app functions maybe 20% of the time. I can no longer use it to clock in and out. Makes me sign in every single time I use it. Very disappointing.

Demensioms

Needs a whole lot of improvement. After the update, I have had nothing but difficulties, unable to clock in and out. I’ve followed the directions as directed and have updated the app when prompted. The app was working just fine prior and did not have any issues.

Errors

I keep getting no location found or geolocation cannot be determined. It’s frustrating because my privacy and location services are on for this app to use. I have uninstalled and reinstalled the app, restarted my phone and redone the settings to no avail.

Grrrr

I get so tired of signing in every time I use the app. I understand signing in again when my password changes, but each time I use the app is ridiculous. I’ve deleted and re-downloaded the app but that doesn’t help either.

Not very helpful. .

We still cannot access our full pay stubs, PTO accrual/ use logs or YTD information from this app. This is unacceptable for an organization of this size. We were under the impression this was going to be added last year (2022).

Incredibly buggy

I frequently have to delete andre-download this app as it won’t get past the first load screen. Also the positive reviews are so obviously fake.

Great employee app

Thanks for all the options - very helpful app.

Bad

If I could give this a zero I would. It never works and it always glitching/not loading. I have to delete the entire app and redownload at least 2-3x a week: it’s honestly miserable.

No longer working

I started at UCHealth one year ago and was introduced to the app and loved the convenience of being able to punch in and out on my phone. But about two weeks ago it just stopped working. I get a geolocation not working error and I have tried every trouble shooting technique at my disposal. I am very frustrated by this! I see the app was updated approximately two weeks ago and can only assume the error has to do with this update? Please fix!
Show more

Missed the mark

This app would be much better if the functions actually worked. The screen to punch in and out only loads about 25% of the time. It also has me sign in ALL THE TIME no matter how many times I ask it to leave me signed in and the pins through duo and sms only work some of the time. This app has potential, but needs a ton of improvement.
Show more

Great resources on the go

Can access resources quickly and easily. What a great tool!

App not functioning

The clock in and out when in the building is no longer functioning. The app tells me “geolocation is not working”. This app was functioning until it stopped working. I really hope they can fix the issues soon!

Kronos Error

When the app launched I was able to use it to clock in and out when in the building but this function is no longer working. The app now tells me geolocation is not working. I have checked and my phone does allow this app to use location services. This was a functional app until this stopped working. I hope this can be fixed soon.
Show more

Cool Resource

Looks like an easy, quick reference tool. Excited to see how the app will grow and expand to include additional resources!