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Onic User Reviews

Onic
Onic
Pak Telecom Mobile Limited
🔧 Utilities

Customer Experience

Positive experience31.0% of reviews
Neutral7.1% of reviews
Negative experience61.9% of reviews

~ Based on 42 written reviews from the US App Store.

Is Onic Safe?

Onic appears mostly safe based on user ratings. AppsHunter Safety Score for Onic is 73/100.

This assessment is based on 70 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.7% of ratings point to a safe experience
2.9% of ratings suggest some concerns
31.4% of ratings point to a risky experience

~ Based on 70 App Store ratings for Onic.

Is Onic Legit?

Onic appears to be a legitimate app. AppsHunter Legitimacy Score for Onic is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Internet Service is not Good

Since last month, I have been experiencing frequent internet interruptions. Although the signal strength remains good and the network mode shows LTE, the internet connection is often unstable. Moreover, 5G is not appearing on my iPhone 14 Pro Max.
I contacted customer support, and they advised me to change the internet settings. However, despite making the recommended changes, there has been no significant improvement.
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Abid AhadAbid Ahad

Onic

Awesome
Ali devopsAli devops

Visually looks good but does not load, poor performance

Update: app started working after performing biometrics. Instead of displaying loading blank screen after OTP verification they should probably give message to user properly!
————-
Had bad performance, I signed up and paid for package. Just after payment was successful App keeps displaying loading gif loader, tried logging in 18 times with high speed 5G internet and app keeps loading after entering email OTP. One of the worst experiences with mobile apps, really disappointed with app architecture and backend services.
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NABEELSHAHIDNABEELSHAHID

Response from developer

Thanks for reaching out! We apologize for the trouble you’re experiencing. Please fill out this form with the necessary details: https://forms.gle/yr7RhsxaFDPFio3x9 and our support team will get in touch with you shortly to help resolve it.

Horrible service

Internet is super slow and doesn’t work most of the time. App is not functional. Customer service is non existent!!
Realman247Realman247

Response from developer

We sincerely apologize for the inconvenience caused. Kindly share your contact details with us via the Onic app chat, or reach out through our official Facebook or Instagram channels. You may also email us at happiness@onic.pk or contact the hotline number available in the app. Our team will promptly get in touch with you to address your concern.

Worst network of Pakistan

I ordered and received a physical SIM card, but they are saying it’s an eSIM.
Bho in cthBho in cth

Response from developer

We apologize for the inconvenience caused. Kindly connect with us by sharing your details through the Onic app chat, or send us a message on Facebook/Instagram. You may also email us at happiness@onic.pk or call our hotline number listed in the app. Our support team will reach out and assist you promptly.

Rana zahid

Normal performance
Rana XahiDRana XahiD

Pathetic App

Pathetic app & services. 3rd class sa b ghathiya
Ab2314Ab2314

Response from developer

We apologize for the inconvenience caused. Kindly connect with us by sharing your details through the Onic app chat, or send us a message on Facebook/Instagram. You may also email us at happiness@onic.pk or call our hotline number listed in the app. Our support team will reach out and assist you promptly.

Fraud

I purchased international roaming subscription and after landing in US all signals went down, you guys are fraud no place to get help, never replies emails
Shallum VohrShallum Vohr

Response from developer

Thank you for reaching out, and we apologize for the inconvenience you’re facing. To help us resolve this quickly, kindly share details at https://forms.gle/yr7RhsxaFDPFio3x9 .Once submitted, our support team will contact you and assist you promptly.

Great

I like it always great
hate food pandahate food panda

Response from developer

Thank you for your support.

Hamza

Nice
Karachi aliKarachi ali

Response from developer

Thank you for the Positive Comment.

Onic is best

Highly recommended nice network
Rehan soniRehan soni

Horrible service

Internet is super slow and doesn’t work most of the time. App is not functional. Customer service is non existent!!
Realman247Realman247

Response from developer

We apologize for the inconvenience you’re facing. To help us resolve this quickly, kindly share details at https://forms.gle/yr7RhsxaFDPFio3x9 .Once submitted, our support team will contact you and assist you promptly.

Onice

Nice network Also packages ❤️
sunnyrajpoot611sunnyrajpoot611

App downloaded and deleted right after reading the negative reviews

I was under the assumption that the app will work since i have pta approved phone but it looks like the first comment experienced it doesntt.
Brits in PkBrits in Pk

Over charges

I was charged twice to get my plan activated
Asad mbAsad mb

Response from developer

We apologize for the inconvenience you’re facing. To help us resolve this quickly, kindly share details at https://forms.gle/yr7RhsxaFDPFio3x9 .Once submitted, our support team will contact you and assist you promptly.

Horrible service

Internet is super slow and doesn’t work most of the time. Customer service is non existent!!
Realman247Realman247

Payment

Payment method is very slow
Rimsha AfaqRimsha Afaq

Response from developer

We apologize for the inconvenience you’re facing. To help us resolve this quickly, kindly share details at https://forms.gle/yr7RhsxaFDPFio3x9 .Once submitted, our support team will contact you and assist you promptly.

Ghatiya network

Bkws network
Tahirnaseer33Tahirnaseer33

Worst network worst support.

Maine 5 in 1 plan active kia us ma members e add nai ho rhy.. support se bt ki tu khty 5 working days ma issue resolve ho ga. Refund ka kaha tu khty aesi koi policy ni hmari
Akber Ali11Akber Ali11

Feedback

I love onic
Zahiq mamoonZahiq mamoon
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