OpenTable User Reviews
Customer Experience
~ Based on 3,116 written reviews from the US App Store.
What users say
Summarized from real user reviews of OpenTable. Based on 5.6M reviews and a 4.9/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Food & Drink app.
Positive things
- ๐Easy to use
- ๐Convenient for booking reservations
- ๐กHelpful for discovering new restaurants
- ๐Efficient reservation process
- ๐Smooth app experience
- ๐Fast and responsive
Negative things
- ๐Glitches and technical issues
- ๐ฐUnspecified premium charges
- ๐Inaccurate restaurant search results
- ๐Limited filtering options
- ๐Outdated restaurant information
- ๐Lack of customer service and support
Is OpenTable Safe?
OpenTable appears safe based on user ratings. AppsHunter Safety Score for OpenTable is 98/100.
This assessment is based on 5,595,661 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 5,595,661 App Store ratings for OpenTable.
Is OpenTable Legit?
OpenTable appears to be a legitimate app. AppsHunter Legitimacy Score for OpenTable is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It is hard to reach restaurant and system does not allow me to switch time.
Always a great experience booking with OpenTable. So easy and convenient.
We love Open Table. So easy to use. Thank you ๐
Easy to use, handy in finding new places to eat in.
0/10
Our waiter Chad was awesome! Very attentive, & kind! He even asked the bar tender for a port wine I was interested in & came back with a โfreeโ glass from the bartender. Shout out to the sweetheart behind the bar! He met all my wants/needs & even brought me extra chocolate turtles to accompany my delicious port!
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so easy to make reservations on this app
Now just a scam for extracting added fees for the โprivilegeโ of making reservations at expensive restaurants. Any restaurant that uses OpenTable to make reservations is best avoided.
Use OT often but my complaint is that it isnโt easy to use rewards
Amooo , loving this app because make all my reservations so easy and itโs easy to cancel , no problems ..
The app is so easy to use and really convenient. Itโs always precise and up to date
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Great Vibes!
Open Table always gets me into the places I want to go when I need to be there. They are always coming through for special occasions!!
Open table is the best
I recently tried to book a restaurant in Mexico and it brings up reservation times at a restaurant with the same name in New Jersey. Come on fix this already. Itโs been doing this for years. I love everything else about this app.
I understand you do not want people to make multiple reservations and then cancel and part of that is your limit of two hours. But sometimes it doesnโt make sense if Iโm going to a cocktail lounge at 5:30 I do want to have a 7 oโclock reservation for dinner.
Not too happy with all the fees all of a sudden. 2% here $25 there. Noโฆ.
Been using open table for years to book many reservations. Never had any issues and itโs very seamless, I secretly get happy when I see a restaurant that uses OpenTable as their booking system ๐
I travel a lot for work, and for fun! Open Table is one of the 2 apps I use to find a good place to enjoy one of my favorite activities, eating great food. I feel like if a restaurant has a good Yelp rating and a good Open Table rating with at least 80-100 ratings, you can pretty much count on a good meal. Add to that the ease of booking a table on here and youโve got yourself a bonafide winner.
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