Optery appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Optery is 65 out of 100 points across 7 verification signals from App Store and developer data.

Optery Reviews: Is It Legit?

Name: Optery
Rating: 3.6 (79 reviews)

Optery

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience34.1% of reviews

Neutral9.8% of reviews

Negative experience56.1% of reviews

~ Based on 41 written reviews from the US App Store.

Is Optery Safe?

Optery appears mostly safe based on user ratings. AppsHunter Safety Score for Optery is 72/100.

This assessment is based on 79 user ratings, with an App Store average of 3.6/5.

Safety Analysis

62.0% of ratings point to a safe experience

5.1% of ratings suggest some concerns

32.9% of ratings point to a risky experience

~ Based on 79 App Store ratings for Optery.

Is Optery Legit?

Optery appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Optery is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

No change

I patiently waited six months to see if there would be a decrease in the number of emails I received that were from mailing lists and were unsolicited. There has been no change. Every morning I check my emails and there are approximately 25 spam messages.

Minnie1948

a month ago

Response from developer

Hi, thanks for sharing this and for your patience over the past six months. We hear you on the spam. Just to clarify: Optery removes your info from data broker and people search sites, which can reduce spam over time. But if the spam is coming from a source outside our coverage, we won't be able to stop that specific source, we can only act on the brokers we track. Check out https://www.optery.com/reducing-spam-texts-and-calls/ for extra tips on cutting down spam beyond removals. Feel free to reach out to support@optery.com if you need more details..

Portrait Mode only!

Given that it won’t do Landscape on an iPad, I’ve already deleted it and will use the browser interface which is more robust and works in any orientation.

Capt. Gizmo

2 months ago

Not forthcoming in limitations

I specifically selected this app on the suggestion that it could do custom data site removals. Well, it can -- but only after a month when your trial is over! It's not plain at all and I feel misled. Will not be renewing for a second month.

Ht dhucv

2 months ago

Response from developer

Thank you for your feedback. Our Ultimate Plan includes Custom Removals, which allows our team to submit best-effort removal requests for certain data brokers that are not part of our standard coverage. Custom Removals do have some limitations, including eligibility and timing requirements, since each request needs to be reviewed and may depend on the specific website involved. You can learn more about how Custom Removals work here: https://help.optery.com/en/article/ultimate-plan-offers-best-effort-removals-for-unsupported-data-brokers-through-custom-removals-requests-lchi5e/ We appreciate the feedback and will continue looking for ways to make these limitations clearer.

Scam

I had to change my credit card number after canceling this app because they kept billing me after canceling.
It’s also, impossible to contact customer service.

shadow771777

2 months ago

Design and customer service/support totally sucks and give answers unrelated to specific questions

I have a paid plan. Their sign up site and customer service sucks. The city I previously lived in for many years doesn’t show up on the drop down menu and you can’t add one so there’s no way to add it. AI bots in the site and via email respond with nonsensical answers.

abcdefg2029

2 months ago

Thank you!!

When I requested my free scan, it came back with 368 data broker listings! I’ve been using the service for awhile now, and they just emailed me an updated report. They’ve gotten it all the way down to 39! And it looks like several of those are new data brokers that they just founded!

YountvilleOwl7

3 months ago

Response from developer

Thank you for sharing this. We’re glad to hear the progress and that your exposure has dropped significantly. New data brokers do come up over time, and we’ll keep working to remove those as well. We appreciate you sticking with us.

Must Have

I can’t recommend this app enough.

SillyDragonRider

3 months ago

Do better

I was planning to renew my annual subscription, this time, but I’m very disappointed that I didn’t get a reminder email before it just happened. VERY shady behavior from any company, but even worse considering your line of business. Overall, service seems to work OK, but I’ll set my own reminder for the next renewal and probably look at alternatives.

_ChuckG_

4 months ago

Response from developer

Thank you for the feedback, We are working towards improving the user experience.

Removals

Well the first 3 months were strong. But it started to slip. It was actually failing to remove me and I was being found at more locations. I was disappointed in the long run.

scott.agnew

4 months ago

Good

Had a massive drop in phone calls and spamming after 2 months of paying for Optery

Jammy762

5 months ago

Ineffective

NO PROGRESS in removing the most widely used sources of personal information in MONTHS even with a paid plan. Most of what’s been removed are sites you’ve never heard of and that I doubt anyone would ever use, while your data sits for MONTHS in “pending” status which means nothing is happening and you realize you’ve wasted your money on Optery and have to do it yourself.

Diehajqd

5 months ago

Response from developer

Thank you for your feedback on the app. Optery works on both major and smaller data broker sites since even lesser-known sites can contribute to the spread of personal information across the data broker ecosystem. That said, we understand your expectation to see faster progress on the more visible sites first. Some brokers complete removals quickly, while others can take longer and require repeated follow-ups before removals are finalized or stay down permanently. We’d appreciate the opportunity to review your account and the specific profiles you’re referring to, and we will prioritize your case for further review. Please contact us at support@optery.com and our team will look into this further.

Amazing Service!

The only thing I would change is, I wish it would keep me signed in, or there was an option for it, separate from the web version

johnson2122

5 months ago

Response from developer

Hi johnson2122, thank you for the kind words — we're glad you're enjoying the service! That's great feedback on the stay signed-in option and we'll make sure to pass it along to our product team. We appreciate you taking the time to share it!

They sell your data back when you unsubscribe

When you unsubscribe, they sell your data back and even if you remove your card they continue to attempt to charge it. Law suits should come at some point.

Gerald035

5 months ago

This is a not possible

Their entire Service is a Joke- I have been paying for the last 12 months for this service , and the majority of the brokers that I show up on have not been removed- you are better off visiting each website and opting out yourself / even if it takes a Herculean effort . Someone needs to look into this entire industry Including Data Brokers - I recently found out / that this is just level one - there is a second level through services like Lexus Nexus that not even an act of Congress will remove your data from. It is there and they refuse to remove it . (In our case we have a legitimate reason since we fell Victims to Corrupt paid off Police Officers in a dangerous county in the state of Maryland . (At least the FBI is investigating our case)

LiamPapa6

6 months ago

Response from developer

Thank you for taking the time to share this — and we're truly sorry for the experience you've had. The results you've described are not what we want for any of our customers. Some data brokers do require multiple removal cycles and some are not included in our standard coverage. Please contact us directly at support@optery.com. We'll personally review your account, walk you through exactly where your removals stand and investigate further.

Stay away

With your exposure screenshot they ping and verify your ip each time. They replied to me and said they don’t practice this as a business yet I have logs of every time I logged in and out of this site from all the trackers, they claimed to hide you from. it’s the way they screenshot your info on the exposed websites every time you login in, that website exposes your data once again. I watched it happen in a real time and I have the logs to prove it.

moneyman124

6 months ago

Response from developer

Hi there, thanks for raising this. Just to clarify, Optery doesn’t use scans to track or monitor users. Any standard network checks (like IP handling) are only for security and to make sure the service works properly. We also take security seriously and have passed SOC 2 compliance, which means our systems and processes are independently audited to meet strict security standards. You can read more here: https://help.optery.com/en/article/how-optery-secures-your-data-a1uw2d/ If something felt off on your end, feel free to reach out to support@optery.com and we’ll take a closer look with you.

After 8 months of paying, Grok still had all my info.

I paid for Optery for 8 months and wish I could get a refund of my $200. They keep saying “it takes time”. So to top it off, I just decided to type my name and city in Grok and it still brought up my address, phone numbers, family members, employer, age, date of birth and more. When I messaged them, they said AI compiles all its info from many different sources and they can’t do anything about that. I WANT A REFUND!!

Dan3ab

6 months ago

Response from developer

Thank you for reaching out. We're sorry to hear about your experience. During your active subscription, we worked to submit removal requests to the data brokers within our coverage. We'd love to personally review your account and walk you through your removal progress in detail. Please reach out to us at support@optery.com so we can look into this right away and make sure you're taken care of.

Site and App are 2 different experiences

I signed up for this service for comparison and as much as I like the site, the app is too dry and far from being user friendly. This is my second month and I’m already thinking of canceling because of the Mobile app.

MattInMathics

6 months ago

Complete waste of storage space and time

DONT PAY FOR THIS APP. It’s worthless. The information they “find” is wildly inaccurate and scarce, as I’ve found more by searching my name on Google myself. Then they claim you can use the urls connected to the photos to opt out yourself but they hide the url unless you pay. And once you pay they will remove it themselves so there is no point in downloading this trash

birdsnest22

7 months ago

Response from developer

Hi! Thanks for sharing your experience. A couple of things that may help clarify: the information you see in reports comes from third-party data broker sites, and those sources are often incomplete or inaccurate. That’s exactly what Optery is designed to fix, not just show results, but work to remove and reduce where your data appears across those sites. For paid plans, removals are handled for you so you don’t have to go through each site manually. We also provide visibility into where your data is found so you can track progress over time. That said, we’d really like to take a closer look at your case and make sure everything is working as expected. Please reach out to support@optery.com, we’re happy to review your account and help.

Service is Great, App Needs Improvement

The service that Optery provides, to find and remove your information off the internet, is actually pretty good. I check the monthly reports for myself and so far they have been really good at finding my information online and also showing proof of deletion.

The only reason I’m taking off a star from the review is because of their app. I feel like it needs to be more user friendly and more convenient for the user. The amount they charge for their service, I would also want a very decent app for that price too.

Harpoon22

7 months ago

Response from developer

Thank you for taking the time to share your feedback. We’re glad to hear that the service and monthly reports have been helpful, and that you’re seeing clear proof of removals. We also appreciate your honest input about the app. Your point is well taken, and we agree that the app experience should match the quality of the service. Improving usability and overall convenience is something we’re actively working on. If you have any specific suggestions, we’d be happy to hear them at support@optery.com . Your feedback helps us continue to improve.

So far so good! Ultimate Customer.

They have been doing what I hired them to do so far and removing my personal information sold all over the web and Dark ScamWeb. The screenshots are in my profile of the exposure, the process status, and when removed a screenshot of no information found search results. As for the scam "Dishonest" brokers if they won't remove I want to see containment and hamming anymore they sell to. Even escalation and threatening legal action if the information showing is false inflammatory slanderous or misleading. Bottom line I understand this is a never ending battle at the same time I want to see if not removed to be contained and or buried as long as you guys are doing your job and hamming and keeping the pressure on you’ll have a customer for a long long time thank you for your work so far.

FYI some of these not so great reviews on here are possibly scamming brokers or maybe someone that does not quite understand this is long battle against an enemy that will not play fair (DarkScamWeb). Unless you have $1000's to burn on a lawfirm that can't do much against someone or some company outside of your own this is one of your better options as long as they keep up their end of the deal and hammer these jokers with requests and escalate accordingly in a not so friendly manner after many nice attempts have failed.

SirKnightSaySo102

7 months ago

Response from developer

Thank you for the detailed review and for sharing your experience. You’re absolutely right that this is an ongoing process. New data can appear over time, and some sites take more persistence than others. Our team continues to submit removals, follow up, and escalate when needed to keep pressure on data brokers and reduce your exposure. We’re glad to hear you’re seeing progress and that the dashboard updates and screenshots have been helpful in tracking results. That visibility is something we work hard to provide. Thanks again for your trust and for sticking with us.