Update
The new update is horrible on iPad! No print feature doesn’t use the full screen, looks like I’m on a phone. Very hard to use.
Glitchy & bush league
It’s upsetting that’s such a robust EHR online would put out such a rudimentary mobile app. First off, the mobile app does only your basic functions and does not flow well. Many of the features in the full online version are not integrated into the mobile app. It often glitches, changes appointments, omits patient names, or just flat doesn’t work. In this business age with CEOs on the move constantly, it is imperative that providers have a robust, working, and dependable mobile application feature. If you can’t create that, then simply don’t have one. I find the mobile app more hassle than it’s worth. Really hoping that the team at OptiMantra put more effort into R&D on this feature. There’s should be no reason why everything that’s done on the full desktop version can’t be done on the mobile app.
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Enhancements Consistently in the Works
Happy to see more features being added.
Please add more features
I will update this as we go - but this app is not user friendly at all. Don’t expect to use it for anything other than the bare minimum. You can’t see confirmations, you can’t see form sent or filled out. It’ll only show you your schedule one day at a time and have to arrow over week by week to get to a future date…you can’t just plug in a date to get there (awful if you book anything over a month in the future). You can’t see the patients future or past appointments you can’t send a bill or save a bill from the app - I’m hopeful they will add these features in the future as I do see they make an effort to update and give more features. As that goes I will update this review.
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Texting function issue
Can you please change the texting function? The keyboard covers the message you’re typing, so you cannot see what you’re typing.
Getting Better Every Week
We have had Opti for close to a year now and they committed to improving the desktop and mobile app on a regular basis. I’m encouraged and our practice has committed to sticking with them. As a business manager of multiple clinics, I find the reporting and analytics to be their greatest area for improvement. Scheduling, billing and provider functionality is good.
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Barebones functionality
Needs improvement. Lets me easily add, change, or delete an appointment and see the daily schedule. Interface for adding/changing appointments is clunky. Doesn’t allow me to see a patient’s scheduled appointments.
Only good for seeing the schedule
The view is not good, need to scroll too much to see the screen. Can see our daily Urgent Care schedule, but can’t see lab results or documents uploaded. Can’t see tasks for patients unless they are mine. Not useful. Also , need an iPad app to use side by side, but will have to stay on the web instead.
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Ok. Needs more functionality.
Pretty bare bones. Please add a direct video conference link for both clients and providers. Thanks!
Needs a lot of work.
Considered switching to Optimantra due to the application. But it constantly logs out when you are in it as a patient.
