APP SUCKS
Its very annoying and frustrating that you can’t fast forward when watching on demand videos. If I’ve watched something for forty minutes and then rewind to the ten minute mark, I can’t skip back to the 40 minute mark. I have to rewatch everything all over again . That is incredibly STUPID
Watch live tv
I should be able to watch live TV using the app when I’m not home ridiculous. I paid for $398 and can’t watch live TV on my
Horrible Service
Freezes a lot. Poor service. Channels stop mid stream.
Bring back the remote!
Best feature was the remote. Bring it back.
Freezes on iPad
App constantly freezes on iPad even after all troubleshooting. It’s completely useless
Good but…
Generally works great. The one crucial feature missing is being able to minimize/reduce the size of the show you are watching live or recorded and be able to work in other apps at the same time. Please add this!!!!!!!!!!!!!!!!!!!!!!
Jayashree
Like it very very much.
Sync issue
When using HomePods on Apple TV for surround sound, the video and sound keep falling out of sync after commercials. Reported it to Optimum, but no fix yet. Really annoying.
I loose shows occasionally, but overall the app works well
Occasionally there are bad recordings of several types. However, I really appreciate have this DVR.
Removed key features
The remote control function I used nearly every day. It was removed “to make my experience better”. Completely bogus. Not cool at all.
Bring back remote function
Why was the remote removed from the app?
Does not work
See above
Not Good
This app doesn't compare to other media apps. It crashes every time I change the channel in the app. You took away the remote feature which
makes no sense at all! You should also be able to watch, minimize and do other things on your phone. This app needs a serious makeover!!!
makes no sense at all! You should also be able to watch, minimize and do other things on your phone. This app needs a serious makeover!!!
Optimum app
Very good
Useless
Worthless app. They removed the remote option. This company is becoming worse and worse.
Aspect ratio not formatted correctly on Apple TV
Over the years I’ve explained MULTIPLE TIMES to the developers and they insist it’s not their problem and they refuse to fix it. When watching via a cable box or the iPad version of the app, it will probably show 3:4 channels burnt in the correct aspect ratio. But on the Apple TV version of the app, it will stretch the picture and crop off heads and feet. The fact they keep telling me it’s not fixable just goes to show the incompetence of Altice. —— In response to what the reply: If you cared at all, you wouldn’t have brushed me off the first time I emailed you, saying “it doesn’t need an update” when it actually does. You need to fix your code, hire better people, and do the job right!
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Reminders don’t work
Since day one, the reminders don’t work. Not just on my phone, but on other phones as well. This is a very big deal when you’re trying to keep track of children and the shows they want to watch. Have done everything that was suggested from rebooting to checking notifications to clearing out cache even had Optimum come to my home and had to pay a service call for no reason. This app is trash.
Where are the developers here???? Are you ever going to fix this problem????
Where are the developers here???? Are you ever going to fix this problem????
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TV TO GO
Does not exist. Does not work from any app or sign in.
Bring back the remote controls
If you pay attention to the comments, people are taking time to address the issue of the remote controls being removed from the app. So try to make for once your customers happy and bring it back. The notifications don’t work btw, if you care to fix them.
Terrible
The whole point of a tv mobile app is to be able to watch outside the home.
This app is ridiculously limited to very few channels when not at home.
Isn’t that the purpose of a mobile TV app, to watch at least ‘most’ subscribed channels when not home?
This app is ridiculously limited to very few channels when not at home.
Isn’t that the purpose of a mobile TV app, to watch at least ‘most’ subscribed channels when not home?
