Doesn’t work like it used to
I used to be able to set reminders now it no longer works . I’ve tried deleting the app and reinstalling it but reminders still doesn’t work. ☹️
New changes are awful
The latest changes have made the app virtually unusable. The picture freezes while playing and nothing will repair it.
Search in Optimum TV app
I’m having an issue when searching for a TV Show in app nothing comes up and it says “ there are no results. please Try Again “ I think the app needs a update and the last update was 8 months ago
Service stinks
Service is horrible. Constantly have to keep rebooting the system
Horrible
I can’t record any of my shows!
It doesn’t work like it says
This app sucks. It tells you it’s tv to go but it blocks out so many shows and sports events. Done with Optimum.
I would give it 0 stars but it makes you give it at least 1. But it really sucks.
I would give it 0 stars but it makes you give it at least 1. But it really sucks.
Optimum
Everything about Optimum is disgraceful, the hardware, the system, the service. As soon as there is an option me and our entire neighborhood will run away from Optimum
AI commercials are awful
Cheapskates can’t even afford good AI.
Why is my bill going up to pay for your garbage AI?
Why is my bill going up to pay for your garbage AI?
Remote and AirPlay option
All of a sudden I can’t control my tv from my phone. Put back the remote option and the screen mirror or airplay option.
Fine, need room for improvement
App is not ultimately the worst, but, can use some improvements. For starters, the remote feature needs to return and secondly, the app could use a newer outlook. Hopefully, soon 🤞🏾
TV
It’s ridiculous how they limit the channels on Optimum TV
Useless
I get the iOS link from Optmum.net to access my dvr from my phone, download this optimum tv app, sign in and get the message, “Hello, looks like you’ve installed the wrong app. Then it tells me to use the Optimum app and while that app works, it does not offer a way to access my dvr recordings. There is no way to do it!
Support reached out and says I have to return four boxes and exchange them for four new boxes to be able to use the Optimum TV app…. Huh? I need to replace all the hardware that uses cloud dvr so I can use your software???If I wanted to drive 40 minutes to the optimum store I would have. And the last time I removed a box they kept charging me for it!
Support reached out and says I have to return four boxes and exchange them for four new boxes to be able to use the Optimum TV app…. Huh? I need to replace all the hardware that uses cloud dvr so I can use your software???If I wanted to drive 40 minutes to the optimum store I would have. And the last time I removed a box they kept charging me for it!
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APP SUCKS
Its very annoying and frustrating that you can’t fast forward when watching on demand videos. If I’ve watched something for forty minutes and then rewind to the ten minute mark, I can’t skip back to the 40 minute mark. I have to rewatch everything all over again . That is incredibly STUPID
Watch live tv
I should be able to watch live TV using the app when I’m not home ridiculous. I paid for $398 and can’t watch live TV on my
Horrible Service
Freezes a lot. Poor service. Channels stop mid stream.
Bring back the remote!
Best feature was the remote. Bring it back.
Freezes on iPad
App constantly freezes on iPad even after all troubleshooting. It’s completely useless
Good but…
Generally works great. The one crucial feature missing is being able to minimize/reduce the size of the show you are watching live or recorded and be able to work in other apps at the same time. Please add this!!!!!!!!!!!!!!!!!!!!!!
Jayashree
Like it very very much.
Sync issue
When using HomePods on Apple TV for surround sound, the video and sound keep falling out of sync after commercials. Reported it to Optimum, but no fix yet. Really annoying.
