Great Customer Service
I had a problem where my car charged to 100% when it was supposed to stop at 80%. I let Optiwatt know. The rep I was working with constantly kept me updated on this issue. It’s been a few months and I’ve received 5 emails with updates, even if there wasn’t anything new. She would just contact me to let me know they were still working on it.
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Easy way to optimize energy usage
I connected my EV and thermostat in a few minutes when I was invited to join a program. Simple experience and glad to be supporting my local grid by shifting my charging and lowering my AC in the summer for a little while.
App / System is unreliable and unresponsive
Waste of time, does not work with vehicles or Provider. The support is non existent. Frequent overrides of charging requests and creates logistical problems
Just ok
This app worked for a month now it won’t stay connected. Not sure what the problem is. Great when it worked though
A solid app
It reliably manages charges and tells me about my energy use







