Most Confusing non working App
Maybe your techs can figure it out - but sit a user down and watch
Glitchy dual charging
It has a fancy app but after multiple attempts including changing the unit itself, simultaneous charged two Teslas could not be accomplished consistently.
I don’t care about the power usage stats that most of the app screen is taken over by. I want the focus to be on basic functionality of charging the vehicles.
I don’t care about the power usage stats that most of the app screen is taken over by. I want the focus to be on basic functionality of charging the vehicles.
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Good analytics, buggy app
I mainly use the app to track energy consumption. It was nice when I could input the custom utility rate but that feature is now bugged and you can’t add separate summer and winter seasons. The scheduled charging was a nice addition but it does work right for daytime peak rates. I want my EV to charge only outside peak hours but the schedule cannot represent M-F having a daytime time of day rate instead. Every time I try to save the schedule doesn’t configure right so I stopped trying to use it. In the future I plan to replace this with a Tesla Wall Connector since that is easy to use.
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Response from developer
Hi Dustin, thanks for the detailed feedback — this was incredibly helpful. We've fully fixed the custom utility rate bug, so you can now add separate summer and winter seasons again, and the M-F daytime peak (or off-peak) schedule will save correctly. Please update to the latest version and give it another try. If anything still isn't working as expected, email us at support@neocharge.co and we'll make it right. We'd love to make sure everything is working for you.
Neochrge splitter
Excellent product and service
Good device awful app
I like the smart splitter even though it was too expensive. But the app is awful. Too much advertising and confusing layout. Why are there ads even on the main screen at all. This totally takes away from the usability. Focus on that; I already paid a premium for the device.
