Login bug - need urgent help
I used to have no issues with this app, but now I can’t log in at all. When I enter my email and password and press “Next,” the button just blinks and nothing happens. If I try to sign in with Google, it shows an error saying I’m trying to register instead of logging in, and that “this email already exists in the database.”
I contacted support, explained everything in detail, and even recorded a video - but they told me to write in the in-app chat, which I can’t access because I can’t log in! Please help me, I’m desperate. I need to top up my account through the app, but I’m completely locked out.
I contacted support, explained everything in detail, and even recorded a video - but they told me to write in the in-app chat, which I can’t access because I can’t log in! Please help me, I’m desperate. I need to top up my account through the app, but I’m completely locked out.
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Response from developer
Hello! Please create a new Flex account and contact us via chat right after registering. Once your personal data has been verified, we’ll assist you in recovering your main account.
Orange naciąga na abonament
Zgłaszam, że chce przejść na kartę, nie dostaje żadnej odpowiedzi. Zgłaszam znowu że chce przejść na kartę, cisza. Zgłaszam znowu że chcę przejść na karte - Orange informuje że muszę opłacić qbonament, bo inaczej mnie nie przeniosą - mimo, że jak zgłaszałem pierwszy raz mialem aktywny abonament. Oczywiscie jedyna droga do przejscia to kontakt z konsultantem, nie mozna tego zrobic samemu - jednym slowem naciagactwo
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Very convenient & great value
I’m an Australian visiting Europe - namely Poland - and have absolutely loved Orange as a provider and this app. My travel buddy chose an in person off the shelf product with a data allowance that was stratospheric and very cheap (look for the packaged SIM deals that are either 1zł or zero złote - if you are travelling through Poland for up to a Lo to you will have internet calls and SMS for free - even after that month, it’s brilliant value!) I chose the flex app and have been very impressed - it’s easy, logical and comes with incentives: I had approx 10gb (approx: I can’t remember the exact amount) for outside-of-Poland use when we travelled to other EU countries and coupled with accommodation wifi it was very sufficient! Orange has a great rep for good reason.
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Unclear and confusing app with mediocre service
Paid for things I didn’t need to, couldn’t get a refund on two occasions. Roaming is a nightmare with a lot of very technical fiddles needed to make it work. Wouldn’t bother again - worth paying a few zloty extra for reliability and clear tech support.
Great price and service
First time travelling from Canada and ditching out roaming fees. The price is amazing. No issues with service. They made the eSIM easy to use. Will use next time we travel
