Login bug - need urgent help
I used to have no issues with this app, but now I can’t log in at all. When I enter my email and password and press “Next,” the button just blinks and nothing happens. If I try to sign in with Google, it shows an error saying I’m trying to register instead of logging in, and that “this email already exists in the database.”
I contacted support, explained everything in detail, and even recorded a video - but they told me to write in the in-app chat, which I can’t access because I can’t log in! Please help me, I’m desperate. I need to top up my account through the app, but I’m completely locked out.
I contacted support, explained everything in detail, and even recorded a video - but they told me to write in the in-app chat, which I can’t access because I can’t log in! Please help me, I’m desperate. I need to top up my account through the app, but I’m completely locked out.
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Response from developer
Hello! Please create a new Flex account and contact us via chat right after registering. Once your personal data has been verified, we’ll assist you in recovering your main account.
Orange naciąga na abonament
Zgłaszam, że chce przejść na kartę, nie dostaje żadnej odpowiedzi. Zgłaszam znowu że chce przejść na kartę, cisza. Zgłaszam znowu że chcę przejść na karte - Orange informuje że muszę opłacić qbonament, bo inaczej mnie nie przeniosą - mimo, że jak zgłaszałem pierwszy raz mialem aktywny abonament. Oczywiscie jedyna droga do przejscia to kontakt z konsultantem, nie mozna tego zrobic samemu - jednym slowem naciagactwo
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Very convenient & great value
I’m an Australian visiting Europe - namely Poland - and have absolutely loved Orange as a provider and this app. My travel buddy chose an in person off the shelf product with a data allowance that was stratospheric and very cheap (look for the packaged SIM deals that are either 1zł or zero złote - if you are travelling through Poland for up to a Lo to you will have internet calls and SMS for free - even after that month, it’s brilliant value!) I chose the flex app and have been very impressed - it’s easy, logical and comes with incentives: I had approx 10gb (approx: I can’t remember the exact amount) for outside-of-Poland use when we travelled to other EU countries and coupled with accommodation wifi it was very sufficient! Orange has a great rep for good reason.
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Unclear and confusing app with mediocre service
Paid for things I didn’t need to, couldn’t get a refund on two occasions. Roaming is a nightmare with a lot of very technical fiddles needed to make it work. Wouldn’t bother again - worth paying a few zloty extra for reliability and clear tech support.
Great price and service
First time travelling from Canada and ditching out roaming fees. The price is amazing. No issues with service. They made the eSIM easy to use. Will use next time we travel
Terrible UX
The app stops my background music when chatting with support.
Says doing updates
Says ‘see you in a moment’ when I download saying updates happening
Mediocre
Forcing people to change cellular plan (I mean: giving option: accept new plan or leave) is a terrible business practice.
Your Flex Apple Watch app constantly logging off so the widget shows mostly old irrelevant data is a lack of basic app development testing procedure.
If you weren’t the only provider offering two eSIMs with one number for iPhone and Apple Watch in Poland I’d be long gone. Proudly accept one extra star for that.
Your Flex Apple Watch app constantly logging off so the widget shows mostly old irrelevant data is a lack of basic app development testing procedure.
If you weren’t the only provider offering two eSIMs with one number for iPhone and Apple Watch in Poland I’d be long gone. Proudly accept one extra star for that.
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Orange flex
Perfect for visitors to Poland, easy installation and use of application, sufficient data.
Excellent plan, I enjoyed it.
Excellent plan, I enjoyed it.
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Can’t add Credit card. Useless.
Wspamniała Aplikacja
Aplikacja działa wspaniale. Nigdy nie widziałem tak dobrze działającej aplikacji. Wszystko po prostu działa i nie zawiesza się. Na nic nie trzeba czekać. Ceny są super i łatwo wziąść to co potrzeba. Personalnie mieszkam w UK od długiego czasu i Orange Flex pozwoliło mi trzymać Polski numer w telefonie używając karty eSIM.
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Mr.Peter
Great option for broadband abroad
ESim
So E-sims are kinda bad where it’ll drop your data sometimes, or not text them when it should be, or cause you to use the wrong line.
Overall the data has been phenomenal, no issues.
Overall the data has been phenomenal, no issues.
Slow speed on 5G
Not actual 5G.. the real speed is 5Mb and its in Warsaw !!! Not satisfied ((
Obsluga
Obsluga klienta to kompletne dno - odradzam serdecznie
Weak data 😡😡😡
😡😡😡😡😡😡😡
So far no good.
I just got it and it has told me several times that my identity verification has failed. I look the exact same on my I.d as in the photo I take. And I have yet to get a response from anyone.
Response from developer
Talk to us via chat, we will try to check where is the problem 🔎
Dark Mode
Kiedy będzie dostałem Dark Mode i czy macie w zanadrzu jakieś miłe niespodzianki?
Będzie Dark Mode będzie gwiazdka więcej.
Pozdro ;)
Będzie Dark Mode będzie gwiazdka więcej.
Pozdro ;)
E sim
Ukradli mi telefon w którym była eSim w iPhonie 13 max pro czy mogę przenieść eSim do tymczasowego telefonu ?
Best app for tourists!!!
I used Orange Flex when I came to Poland and the experience was a BREEZE I selected a plan which are so cheap and then I scanned my passport and once they verified i installed the eSIM and I had AMAZING 5G service in Poland.
I wish every carrier could have something like Orange Flex.
5/5 Stars I definitely recommend!
I wish every carrier could have something like Orange Flex.
5/5 Stars I definitely recommend!
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