Orangetheory Fitness User Reviews

Customer Experience

Positive experience71.0% of reviews
Neutral7.6% of reviews
Negative experience21.4% of reviews

~ Based on 486 written reviews from the US App Store.

What users say

Is Orangetheory Fitness Safe?

Orangetheory Fitness appears safe based on user ratings. AppsHunter Safety Score for Orangetheory Fitness is 98/100.

This assessment is based on 492,033 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.8% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.5% of ratings point to a risky experience

~ Based on 492,033 App Store ratings for Orangetheory Fitness.

Is Orangetheory Fitness Legit?

Orangetheory Fitness appears to be a legitimate app. AppsHunter Legitimacy Score for Orangetheory Fitness is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s just okay…

Update: They recently rolled out an updated app for Apple Watch, which allows you to connect to the studio using your Apple Watch without any additional hardware (bye bye OTBeat Link). HOWEVER, it is very buggy. It writes the workout to Apple Health 3 times. If you delete 2 of the writings, it will re-write them again when you open the app. Also, the Apple Watch app doesn’t properly display the correct numbers being shown on the in-studio screens.

Original: I’ve been with OTF for 3 years and I can definitely say they are sloooow to roll out features. I like that you can reserve a class from the app instead of calling, scheduling in-person, or waking in. I also like that you can see your workout summary and that it exports to Apple Health/Fitness (sort of… no treadmill or towing distances. Just time, calories, and heart rate). Two main things I dislike include the inability to add a profile picture and no iOS widget.
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Good experience, visual design could be better

Visual design could use a facelift, but otherwise enjoy the app experience! With the latest update, there are changes to the type treatment that I am not a fan of - too much ALL CAPS styles…

A lot of issues

I’m a new member and i regret joining this gym just because of this horrible app that got a lot of issues the app keeps logging me out of my account and when i try to log back in to my account it keeps saying error i tried everything and yet it didn’t work i paid 300 dollars for the membership plus 40 dollars for the watch and unfortunately i can’t use none of them i can’t book a class because it’s online and the app isn’t working i can’t even use the watch for the same thing ما انصح كلش الاشتراك بهالنادي بالكويت
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Love orange theory need more class times!

Love orange theory. Wish they had more class times mid morning and evenings at my location.

Loving These Motivating OTF Classes

The classes are amazing and always leave me feeling motivated and more consistent. Huge thanks to the great instructors at OTF, especially Janice and Kimberly.🫶🏻

OTF community

I have a strong community with my OTF Emeryville’s splatties. Our studio recently closed and I have been moved to Oakland DT. The studio has been welcoming and the team is great. However, but I have to now deal with the challenge of commuting there, the addl time it takes to get there and dealing with the added parking costs. I really, really miss my former studio location. It was perfect. Not just for me but for many of the members.
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Heart rate measure so wrong.

Fake app and trash app. Today is worse - the band stopped counting and not changing the data at all

Not worth the money

The workouts are decent, but the armband is very disappointing, especially considering it costs over $100. It’s advertised as being suitable for outdoor runs when paired with the app, but in my experience, the location tracking is significantly worse than a standard smartwatch.

For example, I can go on a 3-mile run and the app may only record about 1 mile. Even more frustrating, I have to keep the app open on my phone the entire time. If I switch over to check email, use another app, or even try to listen to music, the tracking often stops instead of continuing properly in the background.

For a product at this price point, I expected much better reliability from the armband and app combination. It may be fine for basic at-home workouts, but for outdoor workouts and running, the tracking has been extremely unreliable and disappointing.
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Love this crew

The Sherman Oaks location is absolutely phenomenal! Steph & Yash always keep us motivated while keeping it fun! The entire crew is so great! All the coaches and staff ❤️ every location I’ve been to around the world has always been super supportive and really good! Very consistent around the world!

5 stars

Intense workouts every time that leave you knowing you have it all! Highly recommend

Orange theory will change your life !

Orange theory is the best way to start your day! One class and you will see what all the hype
Is about!

All good but One

Love the app and was waiting for trends to come online. Need to have body measurements and other class data like calories burned etc.

Great app!

I don’t normally write reviews, but this app has quickly become part of my daily life — and I’ve only been using it for a couple of months.

It does a great job tracking my workouts and seamlessly connects with every Orangetheory studio worldwide. I visited a studio in another country and all the stats from that class showed up in the app without any issues.

I also really like how it integrates my body scans and gives me a ton of detailed personal data in one place. The developers are constantly rolling out new features, and they’re always useful and well thought out.

Overall, it’s a solid, reliable app that makes the whole Orangetheory experience even better.
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Best team ever

These guys are super great. I plan to come back to make a better review shortly!!!

Got me back into fitness

I had kids back to back and definitely put my fitness on the back burner. I’m finally able to set time aside for myself and needed the right place and right motivation. OTF offers great results and it’s absolutely fantastic for anyone wanting to get back into fitness.

Bring stats back

Trends suck compared to stats. Do both if you need but please bring stats back

No way to track weights

All that money for a membership and they still don’t have an easy way to track the weights you lift, etc. Useless app.

It’s like family

Was intimidated at first but it has been a year and I am so grateful for OTF they have greatly helped me with my goals and mental health

Holly Springs

All of the coaches and staff are welcoming and so much fun! I feel right at home 🧡

This app is everything you need to get better

Not only is OTF a serious addiction but the app makes fitness intentional and measured. I see my progress, gaps and challenges all in one place. Fitness is a science and OTF makes it simple for anyone who wants to get better.