Improvement Needed
Response from developer
Thank you for your detailed suggestions. We understand the importance of having holiday information available in advance and timely responses to parent queries. We’ve shared your feedback with our product team for consideration and improvement.
The worst
Response from developer
We’re sorry to hear that you had a negative experience. Please share more details through the Help section along with your ERP number so our team can understand the concerns and assist you.
Orchids International Dombivali
I feel that there is insufficient focus on the individual academic growth and overall development of children. Despite raising concerns with the school authorities through email and following up, I have not received an appropriate response or satisfactory resolution.
The transport service has also been a major concern, and my experience with the service has been far from satisfactory.
Parents expect a school to take genuine responsibility for children’s education, safety, communication, and overall development. When concerns are repeatedly raised and there is no timely response from the concerned authorities, it creates a serious trust issue.
I sincerely hope the school management reviews these issues and takes concrete steps to improve academic support, transport services, and responsiveness to parents’ concerns.
Response from developer
We’re sorry to hear about your concerns regarding academics, transport, and communication. Please raise the specific issues through the Help section with your ERP and relevant details so the concerned school teams can review them and assist you.
Review on the app
Response from developer
Thank you for sharing your feedback. We understand that finding specific content in the Lesson Plan can be challenging. Your suggestion for a search option is valuable, and we'll share it with our product team for consideration.
Orchids app
Response from developer
Thank you for your wonderful feedback! We're delighted to know you find the app efficient and especially useful for accessing eBooks when physical books aren't available. Your appreciation motivates us to keep improving. 😊
