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Order Express

Order Express

by Cardinal Health, Inc

76 ratings
36 reviews
💼 Business
🏥 Medical
Free

Details

Released
February 3, 2020
Updated
July 8, 2025

Developer

Cardinal Health, Inc
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About

Streamline your workflow with a mobile app for order management, receiving, and inventory. Build and place orders, simplify receiving with improved scanning, and manage inventory with ease. Perform audits efficiently directly from your device.

✓Build and place orders on mobile
✓Improved tote scanning for receiving
✓One-tap product verification
✓Painless inventory processing
✓Improved CIM audits
Show original description

What users say about Order Express

Reviews of Order Express are mostly negative: the Medical app is rated 2.1/5 from 76 App Store ratings. What users like most: helpful with DSCSA requirements, good for ordering. Top complaints: app freezes frequently, requires frequent reinstallation. Summarized from real user reviews.

Positive things

  • 👍Helpful with DSCSA requirements
  • 👍Good for ordering
  • 👍Convenient and user friendly
  • 👍Great for auditing, ordering, and receiving
  • 👍Very helpful for searching items
  • 👍Great concept for employees
  • 👍Works great for some users

Negative things

  • 🐛App freezes frequently
  • 🐛Requires frequent reinstallation
  • 🐛Login issues persist
  • 🐛Barcode scanning problems
  • 🐛Slow performance
  • 🐛Unreliable uploads
  • 🐛Poor user interface
  • 🐛Inconsistent Face ID/password saving
  • 🐛Default to 'price check' is problematic
  • 🐛Cannot search by name
  • 🐛Scanned items not found
  • 🐛Auto-substitutions without warning
  • 🐛Lacks inventory update capability
  • 🐛Cumbersome and not user-friendly
  • 🐛Quantity increases on downloaded orders
  • 🐛Does not recognize many barcodes
  • 🐛Sound for recognized/unrecognized items is the same
  • 🐛Updated version is frustrating
  • 🐛Crashes and inaccuracy
See all reviews

What's New in Order Express

9.9.5

July 8, 2025

• Minor crash fixes, bug fixes, and performance improvements. We are reading every piece of feedback we receive and consistently improving the app, so please keep your app updated and continue to reach out with any questions or concerns."

More

User reviews

Most RecentHighest RatedLowest Rated

Bugs need fixing but helpful

Helpful with the new DSCSA requirements but I always have trouble logging in. It always scans my face for Face ID but stays frozen on log in screen. Have to close out app and reopen several times before being able to get into app. Check frequently for app update but never is one.
DDougNotDough

Will not load

Have to delete and reinstall every time. Otherwise it is just frozen. Very frustrating
AAriberryfairy

Glitchy

App very glitch for the past 6 months now every morning I have to delete app and reinstall it cause freezes on me. I wish they would fix this issue
MMichelel13

Terrible update

Updated and now app wont work. Needed to access to place order
SSoulsorcerer

CSOS signing !

Never had a problem with app. Sometimes you have to close app and open app again to allow face scan. Otherwise good job!
SISamosa-mana I
See 31 more reviews

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User experience

🐞

Reported Bugs

30 issues

Login screen freezes

Bug

App stays frozen on login screen

Bug

App freezes and requires deletion/reinstallation

Bug

App freezes every morning

Bug

App won't work after update

Bug

Face ID scans but stays frozen on login

Bug

App loads forever

Bug

Scan drug says drug does not exist

Bug

Items scanned for ordering come up as 'item not found'

Bug

App spins and spins when trying to log in

Bug

Lost orders due to improper download to Express

Bug

App crashes

Bug

App not accurate

Bug

App freezes after signing in

Bug

App hasn't scanned products for over 3 months

Bug

App doesn't work since system upgrade

Bug

App won't do anything after logging in and selecting account

Bug

Scanning bar codes auto-substitutes to other items

Bug

App locks up consistently

Bug

New update won't let user open app

Bug

Inventory failed to upload

Bug

Increased quantities on downloaded orders

Bug

App does not recognize many barcodes

Bug

App is slow and cumbersome

Bug

Default to 'partial' for CIN/NDC input cannot be changed

Bug

Accidentally hitting 'UPLOAD' button

Bug

App freezes up 90% of the time

Bug

Continually won't let user pick which account to use

Bug

Updated version is more difficult to work with

Bug

Uses last scanned count and replaces others instead of keeping them all

Bug
✨

Requested Features

9 requests

Hire new app developers to fix UI

Feature

Allow searching by typing product name

Feature

Fix Face ID and password saving inconsistency

Feature

Add warning for auto-substitutions

Feature

Allow updating inventory count by scanning

Feature

Improve sound notification for recognized/unrecognized items

Feature

Revert to older, better app version

Feature

Fix default 'price check' setting

Feature

Allow manual input of CIN/NDC to default to 'full'

Feature

FAQ

What does the Order Express app do?

The Order Express app allows users to manage their orders, receiving, and inventory directly from their mobile devices. It enables building and placing orders, simplifies the receiving process with enhanced scanning, and streamlines inventory processing and audits.

What are the key features of the Order Express app?

Key features include the ability to build and place orders directly from a mobile device, improved tote scanning and one-tap product verification for receiving, painless inventory processing, and improved CIM audits.

Is the Order Express app free to use?

Based on the provided information, the app is free to use. There are no mentions of in-app purchases or subscription fees.

What are the common use cases for the Order Express app?

Common use cases include placing new orders while away from a computer, efficiently processing incoming shipments by scanning items, and conducting inventory counts or audits directly on the warehouse floor or in a medical facility.

How do I get started with the Order Express app?

To get started, you will need to log in using your existing Order Express ID. The app is designed to be used from your own mobile device, providing access to its features from anywhere.