Ticket Delivery Is a Negative
Why do I need to download the Ordway app when I’m going to very infrequent events? I don’t live in MSP. And why is there not at least a link to add tickets to Apple wallet to speed access and account for no service at the venue? And delivering tickets 48 hrs in advance is even worse than Live Nation events
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Terrible App
The Ordway is great, this app is terrible! Please pay attention to all the reviews and make this better!
Terrible App
I bought tickets and need the app, but the app doesn’t show my tickets at all. I used the email address that I bought the tickets with.
Worst App
The Ordway app is the most frustrating non-user friendly app possible. All we want to do is find our tickets for the show. You have to use the Ordway app, 15 character password, and terrible navigation. There’s no link that simply says ‘access tickets’, you need to click and search for 30 minutes to simply locate a ticket. This app needs a redo.
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Can’t save tickets to wallet
Apparently, the Ordway ASSUMES that patrons will have sufficient Wi-Fi or Internet access to be able to pull up tickets when entering the theater. Bad idea! Patrons should be able to save their tickets in their cell phone wallet in the event there is no signal to retrieve their tickets while entering the theater. How archaic.
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Cannot Reach Their Box Office
We have tickets to a show in three hours. There is a winter storm warning with no travel advised. I tried to contact the theater for options, ie, exchange the tickets for another performance. Their Box Office does not take calls until an hour before show time. That’s past the time we would need to leave our house to be on time.
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Terrible app
What a poorly written app, nothing is straightforward and when you finally do figure out how to get to your tickets there’s no way to add them to Apple wallet.
Sunday Subscription
Looking forward to my six Sundays in St. Paul for the 25-26 season. Art helps ease the burdens of reality.
App doesn’t work
I’ve tried logging in multiple times and it doesn’t work. And yes, I’m using the correct login information.
Bad app
Confusing accounts no apple wallet support. Bad bad. Email tickets are better
App just to view tickets?!
Why do I need an frickin app just to view my online tickets? And once I get them, why can’t I just add them to my wallet? I will be deleting the app after the show and choosing mail next time.
Unable to reprint tickets
I’ve tried multiple times to log in and reprint the tickets to forward to the attendees and receive an error message
Annoyed
I would like the option to just download tickets / the process of downloading an App / setting it up and trying to sign in to get tickets is very time consuming and not user friendly . The convenience factor is for the Ordway and not for the patron
Nothing Works
I have to call to get the tickets added to my app.
Wallet
How to move to Wallet
