Scanner isn’t working
Less than 1 star
And please don’t tell me I need to register or need my address because of second chance drawings. I don’t want that. Like the multitudes of other people in the reviews, I just want to scan the ticket.
Please don’t even bother explaining the second chance opportunities.
Response from developer
Hello! Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustrations. Your comments have been passed along to our team as we continue working to improve the app experience. We want our tools to be convenient and easy to use for all players, whether they’re visiting from out of state or playing regularly. We appreciate your feedback.
Can’t even log in
Fails frequently
Works like someone’s school project
Response from developer
Hello! Thank you for taking the time to share your detailed feedback. We’re sorry to hear about the difficulties you’ve been experiencing with the app. You should never be getting locked out of scanning or accessing your account, and we’d really like the opportunity to look into this further with you. Please reach out to our Customer Support team at cs.support@mnlottery.com or 651‑635‑8273 so we can gather more information and help resolve these issues as quickly as possible. Regarding 2nd Chance entries, notifications are only sent to winners and are based on the contact information provided when the account was created.
