Scanner isn’t working
Less than 1 star
And please don’t tell me I need to register or need my address because of second chance drawings. I don’t want that. Like the multitudes of other people in the reviews, I just want to scan the ticket.
Please don’t even bother explaining the second chance opportunities.
Response from developer
Hello! Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustrations. Your comments have been passed along to our team as we continue working to improve the app experience. We want our tools to be convenient and easy to use for all players, whether they’re visiting from out of state or playing regularly. We appreciate your feedback.
Can’t even log in
Fails frequently
Works like someone’s school project
Response from developer
Hello! Thank you for taking the time to share your detailed feedback. We’re sorry to hear about the difficulties you’ve been experiencing with the app. You should never be getting locked out of scanning or accessing your account, and we’d really like the opportunity to look into this further with you. Please reach out to our Customer Support team at cs.support@mnlottery.com or 651‑635‑8273 so we can gather more information and help resolve these issues as quickly as possible. Regarding 2nd Chance entries, notifications are only sent to winners and are based on the contact information provided when the account was created.
Lottery is a waste of money
Terrible
Then, when finally logged in, it failed to even scan a barcode. Embarrassing for MN.
Awesome Ticket Scanner
Response from developer
Hello! Thank you for your review and for saying, I'MN! We are happy to hear you are enjoying the app!
Worthless
Great app
Absolutely worthless
Embarrassing
The Director and Board of the MN State Lottery should try to use their own app, then meet with the app team. Probably fail up and get promoted.
Awful
Bad app
Horrible. Not worth the download
Couldn’t even register
Worthless
Doesn’t work after the painful signup process
Big disappointment.
Response from developer
Hello! We’re sorry to hear you’re experiencing issues scanning your ticket. For help with your account or ticket scanning, please contact our Customer Support team at 651-635-8273, and they’ll be happy to assist you. Creating an account gives you access to enter non-winning tickets for a 2nd Chance, participate in free online giveaways, check your numbers, and save digital play slips. Thank you for your feedback!
