Very good
Response from developer
Hello Hrudayara Raja, that's great! Thanks for your feedback and we love the fact that your experience with us was amazing. If you have further queries or suggestions, please write to us at ios@matrimony.com.
TOTAL SCAM! DO NOT PAY! ❌
Response from developer
Hi Rahul Singh, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Login section issue
Response from developer
Hello, we regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Don’t take membership (fraud app)
Response from developer
Hi, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
App log out everyday
Update after 2 months:
Followed the guidelines, changed the password and after 2 months still no support from the team. They just close the ticket without even reaching out to the customer. Nowdays app logs out every time I open the app. Frustrating experience that too for a gold member.
Response from developer
Hi, thank you for rating our app. For feedback & suggestions, please call us at 8144998877/email us at helpdesk@bharatmatrimony.com to assist you further. We request that to kindly refer to and exercise the details as shared in our Bharat Matrimony guidelines (https://shorturl.at/S7aR6).
