Finally!
We came to Oshi Health after feeling completely exhausted and discouraged trying to find a GI provider who would truly listen and be invested in our son’s health. From our very first visit, we knew this experience was different.
Our nurse practitioner made us feel comfortable right away. She was not only incredibly knowledgeable, but she listened deeply, with patience, compassion, and genuine care. For the first time, we felt fully seen and heard.
What sets Oshi apart is the comprehensive, team-based approach. Instead of a one-size-fits-all plan, we were given a thoughtful, personalized path forward that included GI treatment, access to a behavioral health provider to address the brain-gut connection, and a dietitian to help create a nutrition plan that supports real healing.
We are already feeling such a sense of relief and hope, knowing we have a dedicated team walking alongside us every step of the way. If you’re searching for care that is truly holistic, attentive, and effective, I cannot recommend Oshi Health highly enough.
Our nurse practitioner made us feel comfortable right away. She was not only incredibly knowledgeable, but she listened deeply, with patience, compassion, and genuine care. For the first time, we felt fully seen and heard.
What sets Oshi apart is the comprehensive, team-based approach. Instead of a one-size-fits-all plan, we were given a thoughtful, personalized path forward that included GI treatment, access to a behavioral health provider to address the brain-gut connection, and a dietitian to help create a nutrition plan that supports real healing.
We are already feeling such a sense of relief and hope, knowing we have a dedicated team walking alongside us every step of the way. If you’re searching for care that is truly holistic, attentive, and effective, I cannot recommend Oshi Health highly enough.
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Stay away
I did 3 appointments - one with the nurse practitioner, one with the therapist and one with the nutritionist. No follow up in over 6 weeks despite asking multiple times over chat. When I complain, the nutritionist calls me and said that the nurse practitioner “forgot” to contact me. The nutritionist recommended Sucraid which has a free trial, but they didn’t bother to either look or even follow back. Instead very prompt in asking for the copays. They seem not focused on the patient at all.
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Service is good, app is not
I have been able to get a diagnosis quickly that would not have been possible with my local options. However the app leaves much to be improved. I can’t reliably get my lab order, the most recent visit summaries are always at the bottom of what is now a long list, the chat window to type text does not expand to be able to see what I’m typing. My provider says to meet in 3 months but the app only goes out 6 to maybe 8 weeks.
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Scammers
I was persuaded to try this by my insurance company. They covered it so sure, ok. I had two tele health calls with a doctor and one with a dietitian. I was prescribed a PPI. Great, I felt better. A couple of months later (following year) I scheduled a follow up to get a prescription refill. Shortly after I get billed $700. Ouch, but still trying to meet my deductible. A month later I get another bill for $700. Surely some kind of billing error, right? Nope. They don’t charge per appointment. It’s a “package” you have to pay for billed in 4 segments. This was never disclosed. I couldn’t cancel fast enough.
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Response from developer
We apologize for any confusion regarding billing and insurance coverage. Our unique billing model provides access to ongoing care over the course of the year, with costs varying by insurance plan. Depending on each member’s benefits and plan design, patient payment responsibility will vary. We strive for the highest quality care and price transparency. To review your plan or discuss solutions, please contact our billing team at billing@oshihealth.com so we can assist you further.
App issues still unresolved
Well I like the doctors, no issue there. Trying to sign in on app some token doesn’t let me, have changed password, still not working. Emailed and been a week issue not fixed.
