Osprey: EV Charging appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Osprey is 73 out of 100 points across 7 verification signals from App Store and developer data.

Osprey User Reviews

Name: Osprey: EV Charging
Rating: 5 (2 reviews)

Osprey: EV Charging

OSPREY CHARGING NETWORK LTD

✈️ Travel

🗺️ Navigation

Customer Experience

Positive experience37.5% of reviews

Neutral15.6% of reviews

Negative experience46.9% of reviews

~ Based on 32 written reviews from the US App Store.

Is Osprey Safe?

Not enough ratings yet to assess Osprey.

Is Osprey Legit?

Osprey: EV Charging appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Osprey is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

No connection to the app

Tried this for the first time today unfortunately there is no signal to EE from the brackley charging station ! So used the onscreen instructions and paid the full price ,charged very quick but at a cost !

Atko33

5 months ago

Response from developer

Hi there, we are really sorry to hear you were caught out by signal at Brackley and completely understand your frustration at missing out on the cheaper charging offered through the app. We're working to improve connectivity at our locations across the network. Once again, we are sorry for the experience you had and greatly appreciate the feedback. Thanks, Team Osprey

Unreliable Chargers

Chargers are very often not functioning properly causing a lot of inconvenience and loss of valuable time

Martin Nicholas

7 months ago

Lutterworth charge point

ID ENG 0103 chadamo never seems to work!!!!

Jon Law 3

9 months ago

Osprey charging

Efficient working charger. Charged just over 25kw and won a free 20kw charge session. Makes up for the expensive price of 82p kWh

Dannyboyr1978

9 months ago

Response from developer

Thanks so much for the review! We are delighted you had a great experience and even picked up a Hatch Card win. We really appreciate you charging with us and hope to see you on the network again soon. Thanks, Team Osprey

Not fast

Not fast and expensive

Sharonbn1

10 months ago

Terrible app

The app logs me out every few weeks and it’s a pain to log back in. Those silly egg games don’t help when you’re in a rush, just switch them off.

Hughston99

10 months ago

Useless and expensive

Plug and play - no, multiple attempts never connects have to move to another charge pay through the nose. Why bother.

Nick7123

a year ago

Ev charging

App a bit complicated to start with but once masters easy to use and support team on the phone are excellent

Rugrats25

a year ago

Response from developer

Thanks so much for your feedback, we really appreciate it! We're glad to hear that things got easier with the app over time, and it’s lovely to hear our support team made a good impression. If you ever need a hand again, we’re always here to help. Thanks, Team Osprey

Why so expensive? Cheaper nearby!

There is no reason that these chargers should be so expensive when a mile away there are chargers at a supermarket which are equally fast but 10p/kw less. Ospray clearly haven't done any local research. Fools

AshBashFlash

a year ago

Meh

One out of order completely, on only charges at 8kW. Not great

Xenon325

a year ago

Choosing charger

When using the App, the map locator sits right on top of the charger pin so it’s difficult to activate the charger list to choose from. It should auto-populate the list based on your location. Why tell it where you are when the map in the app knows already? It tool 10 mins to figure this out, phone reboots, connectivity config changes etc.

Luke @ Buckinghamshire, UK

a year ago

Response from developer

Hi there, thanks so much for taking the time to write a review. Your feedback is really helpful, and we’re currently reviewing how we can make the app more intuitive and seamless to use. Auto-populating the charger list based on location is a great suggestion, and we’ve passed it on to our development team. Thanks again for taking the time to share your experience, it really helps us improve! Team Osprey

Easy enough and simple to use

Updates with new charging locations quickly and is great with the live updates on how many charging are being used

Craigbigdick

2 years ago

Trouble free charging

My preferred method of charging my car. Easy, no hassle, charging.

Chesterboy46

2 years ago

Always working

Three machines that you can always depend on to be working👍🏽👍🏽👍🏽😔

Yokofurswada

2 years ago

The best charging app I have used

Very intuitive and easy to use.

Oneuberger

2 years ago

Not good enough

5% summer Summer discount, big deal. When are all these public charger companies going to get real and start charging a fair price 79p/kWh on average in the UK and around 25p/kWh in Europe.
Truly rip-off Britain !

D Bedford

2 years ago

Rubbish charging in all respect

I tried using the Osprey charger and failed to be able to connect my vehicle despite repeated phone calls and attempts to follow the instructions on the machine . The machine kept asking me to retry and took four payments of £25 on my credit card. I did not get to use any electricity at all! He did not charge my car. I am now trying to contact them to get my money back.

Yoel ben lauser

2 years ago

Payment issues

Another EV app which has issues loading payment methods. Useless, why can’t you just pay with a card like you would petrol?

CaityBas

3 years ago

Response from developer

Hi there, using the Osprey app to pay is not mandatory and is an option for those who prefer it. We accept contactless bank card on all of our chargers and always will. I am sorry to hear that you have had issues paying via the app. Can you please email support@ospreycharging.co.uk with further information about the issues so that we can investigate further? Thank you, Team Osprey

Awful

Spent nearly an hour in -2 C snowy weather trying to get this app to work. Firstly adding a payment method would not work (on the 8th go with the same card it finally gave the option for Apple Pay) then after all none of the 4 free charging stations would work, including after calling the operator and despite the live information saying all were in perfect working order. I had my disabled mother in the car with me and had to call RAC breakdown. Completely useless.

Ryan Potter 94

3 years ago

Response from developer

Hi Ryan, we are really sorry to hear about the difficulties you experienced when using our app and network. We really appreciate you taking the time to provide feedback. We are continually working to improve both the app quality and experience and the full charging experience, and your feedback helps us to do this. We sincerely apologise for the inconvenience caused. Thank you, Team Osprey