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Roam: EV Charging

Roam: EV Charging

electrify your everyday

3 ratings
63 reviews
🔧 Utilities
🗺️ Navigation
Free

Details

Released
August 12, 2022
Updated
November 5, 2026

Features

Developer

EV Chargers Ltd
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Roam: EV Charging screenshot #1 for iPhone
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Roam: EV Charging screenshot #3 for iPhone
Roam: EV Charging screenshot #4 for iPhone
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About

Easily locate EV charging stations, check real-time availability, and manage your charging sessions. Start, monitor, and pay for charging directly from your phone, with options to track history and save with membership.

✓Find nearby EV chargers
✓Check live charger availability
✓Start charging from phone
✓Monitor charging sessions
✓Secure payments
✓Track charging history
✓Roam Membership savings
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What users say about Roam

Reviews of Roam are mostly negative: the Navigation app is rated 1.7/5 from 3 App Store ratings. What users like most: competitive pricing, user-friendly map feature. Top complaints: app crashes/stops working, unable to access account. Summarized from real user reviews.

Positive things

  • 💰Competitive pricing
  • 🗺️User-friendly map feature
  • 🔌Easy to use and charge
  • 🚀Quick to start charge
  • 👍Simple setup process
  • ✨Great app, easy to use
  • ✅Seamless charging experience
  • 🌟Best EV Charging experience
  • 💯Quality app, superb
  • 👍Reliable and easy to use
  • 📍Easy to locate charge points
  • 👌Updates improve experience
  • 🤩Nice and easy to use
  • ⚡Fast QR code activation
  • 😊Excellent experience

Negative things

  • 🐛App crashes/stops working
  • ❌Unable to access account
  • 🚫Error messages on login
  • 📧Password reset email not received
  • 😠Customer service hard to reach
  • 💸Charges more than needed
  • 🔄Long reimbursement times
  • 💳Holding payment twice
  • 🔌Failed to initiate charge
  • 😵Spinning circle on registration
  • ⏳Slow charging
  • ❌Won't let me charge on Sundays
  • 📱App won't load
  • 🗑️Absolute garbage
  • 💸Unpleasant billing method
  • 💳Removal of Apple Pay
  • 💰£45 holding fee
  • ❌Cannot initiate payment through app
  • ⏳Reimbursement up to 7 days
  • 🚫Offline errors
  • 🔌Charging does not follow FAQs
  • 📉Prices increased
  • 🚫Charger stopped working
  • ⚠️Charger not connected to car error
  • 🤔Charger faulty, not indicated
  • 💸Expensive charging
  • 💳£45 upfront payment
  • 🙅‍♂️Poor UX, friction
  • 📱App doesn't work on small screens
  • 🔌Start charging button off screen
  • ❌App doesn't download/connect
  • ❓No info on charging cost
  • 🗺️No map to find charge points
  • ❓No info on charger type (kW)
  • 👎Poor service
  • 🔌Charging stations unreliable
  • 🧾Unreadable invoice emails
  • 🔄Frequent updates and password changes
  • 🚫Does not integrate with Zap Map
  • 🐌Charging takes a very long time
  • 📉Charger never went above 40kw
  • ⏳Needs to be quicker and easier
  • 🤷‍♂️No support
  • 🚫No means to charge without app
  • ❌App broken after update
  • 🔌App not showing chargers
  • 📱BMW app shows charging, EVC app doesn't
  • 🔒App keeps logging out
  • 📧Email not recognized for password reset
  • 🔌Wouldn't disconnect from charging point
  • 📞Help line not helpful
  • ⏳Emergency ticket raised, no callback
  • 💳£45 pre-authorization
  • ❌Charge button moved off screen
  • 💸£20 authorization fee
  • 💳£45 card hold on every session
  • 🔌£1 connection fee
  • 💸Charge rate double other providers
  • ❌Can't open app before updating
  • 🤷‍♂️No way to use remaining money
  • ❓Where are the chargers?
  • 🤔If all chargers like this, would buy petrol car
  • 👎App design poor
  • 📞Help line says someone will call back, never do
  • 🤷‍♂️Hundreds of chargers, none work
  • ❓No way to find other chargers nearby
  • 🤷‍♂️Website doesn't show charging cost
  • 📞Phone helpline not useful
  • 📞Engineering never called back
See all reviews
+2

What's New in Roam

2.9.22

November 5, 2026

What’s New in v2.9.22 - Security and stability improvements. We’ve also fixed bugs and made stability improvements for a smoother charging experience. We recommend updating to the latest version.

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User reviews

Most RecentHighest RatedLowest Rated

App never works

The app is so inconsistent with how it operates progresses to take my payment but then the charge doesn’t start processes a refund. this has happened a few times and now the app is just constantly loading. Nothing actually comes up so I can’t even start a charge
SS1na.E

Awful System & Worse App

The only EV system
Worse than Roam is BP Pulse. And that is only marginal. I will only use Roam as a last resort, the network is unreliable and their phone service team are just as bad... always palming you off with "l'll have an engineer call you" but no-one ever calls. Roam should be ashamed of the service they provide.
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BBantin123

Terrible app on every level

Single point of failure, if the app is down no one can charge, and the app does go down. No call and pay option, not card only option, no web option… app down you ain’t going no where!
Oonejohnwst

Doesn't work

Unable to register and locations map shows nothing
Ddyguhfderhbjk

Mark

Dreadful chargers with slow support. Gave up
MTMark Bradbury- singing teacher
See 58 more reviews

User experience

🐞

Reported Bugs

25 issues

App blocks account access

Bug

Repeated login errors

Bug

Password reset emails not received

Bug

Holding payment twice

Bug

Failed to initiate charge

Bug

Spinning circle on registration/confirmation

Bug

App completely stopped working

Bug

App just spins constantly

Bug

Unable to charge on Sundays

Bug

App just won't load

Bug

Charge button moved off screen

Bug

Entry fields invisible during registration

Bug

App doesn't work with smaller screens

Bug

Start charging button below navigation bar

Bug

App doesn't download or connect properly

Bug

App doesn't recognise charging point

Bug

App not showing chargers

Bug

App keeps logging out

Bug

Email not recognized for password reset

Bug

Wouldn't disconnect from charging point

Bug

Charger stopped working due to error

Bug

Charger not connected to car error

Bug

Charger faulty, not indicated

Bug

App broken after recent update

Bug

Can't open app before updating

Bug
✨

Requested Features

10 requests

Fix charge button placement

Feature

Add option to find other chargers nearby

Feature

Display charging cost on charger

Feature

Indicate charger type (kW)

Feature

Improve invoicing clarity

Feature

Integrate with Zap Map

Feature

Allow payment of balance through app

Feature

Fix app not working on smaller screens

Feature

Add dark mode option

Feature

Improve UX and reduce friction

Feature

FAQ

Does Roam have ads?

No, Roam: EV Charging does not contain advertisements. The app is free to download and use for finding and managing your EV charging sessions.

What is the user sentiment for Roam?

The overall user sentiment for Roam: EV Charging is negative, with users frequently reporting issues such as app crashes, login errors, and difficulties with initiating charges. While some users appreciate the competitive pricing and user-friendly map, a significant number of negative reviews highlight critical functional problems.

How often is Roam updated?

Roam: EV Charging was last updated on November 5, 2026, with the latest version being 2.9.22. The release date was August 12, 2022. Frequent updates are often necessary for navigation and charging apps to ensure compatibility and address user-reported issues.

What devices does Roam support?

Roam: EV Charging is currently supported on iPhone devices. Information regarding Android or other platform compatibility is not provided in the current data.

What is the age rating for Roam?

Roam: EV Charging has an age rating of 4+. This indicates it is suitable for users aged four and older, suggesting minimal content that would be inappropriate for younger audiences.

How can I save money with Roam?

Regular users can save money by joining Roam Membership through the app. This membership offers lower charging rates, potentially saving up to 8p per kWh at eligible charge points for a small monthly fee.

What payment methods does Roam accept?

Users can add and manage their preferred payment cards within their Roam account for secure charging payments. The app records the cost of each session for easy reference. However, some user reviews mention issues with payment processing and holding fees.

Where can I get support for Roam?

Roam provides 24/7 support from their UK-based team for assistance with the app, account, or charging sessions. However, user reviews indicate that reaching customer service can be difficult and that reimbursement processes may be slow.