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ROAM: EV Charging

ROAM: EV Charging

electrify your everyday

3 ratings
63 reviews
🔧 Utilities
🗺️ Navigation
Free

Details

Released
August 12, 2022
Updated
October 5, 2026

Features

Developer

EV Chargers Ltd
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ROAM: EV Charging screenshot #1 for iPhone
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About

Find and use electric vehicle charging stations on the go. This app helps you locate available chargers, manage payments, and track your charging history for a seamless EV ownership experience.

✓Locate charging stations
✓Real-time availability
✓Seamless payments
✓Personalized charging plans
✓24/7 support
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What users say about ROAM

Reviews of ROAM are mostly negative: the Navigation app is rated 1.7/5 from 3 App Store ratings. What users like most: competitive pricing, user-friendly map feature. Top complaints: app crashes/stops working, unable to access account. Summarized from real user reviews.

Positive things

  • 💰Competitive pricing
  • 🗺️User-friendly map feature
  • 🔌Easy to use and charge
  • 🚀Quick to start charge
  • 👍Simple setup process
  • ✨Great app, easy to use
  • ✅Seamless charging experience
  • 🌟Best EV Charging experience
  • 💯Quality app, superb
  • 👍Reliable and easy to use
  • 📍Easy to locate charge points
  • 👌Updates improve experience
  • 🤩Nice and easy to use
  • ⚡Fast QR code activation
  • 😊Excellent experience

Negative things

  • 🐛App crashes/stops working
  • ❌Unable to access account
  • 🚫Error messages on login
  • 📧Password reset email not received
  • 😠Customer service hard to reach
  • 💸Charges more than needed
  • 🔄Long reimbursement times
  • 💳Holding payment twice
  • 🔌Failed to initiate charge
  • 😵Spinning circle on registration
  • ⏳Slow charging
  • ❌Won't let me charge on Sundays
  • 📱App won't load
  • 🗑️Absolute garbage
  • 💸Unpleasant billing method
  • 💳Removal of Apple Pay
  • 💰£45 holding fee
  • ❌Cannot initiate payment through app
  • ⏳Reimbursement up to 7 days
  • 🚫Offline errors
  • 🔌Charging does not follow FAQs
  • 📉Prices increased
  • 🚫Charger stopped working
  • ⚠️Charger not connected to car error
  • 🤔Charger faulty, not indicated
  • 💸Expensive charging
  • 💳£45 upfront payment
  • 🙅‍♂️Poor UX, friction
  • 📱App doesn't work on small screens
  • 🔌Start charging button off screen
  • ❌App doesn't download/connect
  • ❓No info on charging cost
  • 🗺️No map to find charge points
  • ❓No info on charger type (kW)
  • 👎Poor service
  • 🔌Charging stations unreliable
  • 🧾Unreadable invoice emails
  • 🔄Frequent updates and password changes
  • 🚫Does not integrate with Zap Map
  • 🐌Charging takes a very long time
  • 📉Charger never went above 40kw
  • ⏳Needs to be quicker and easier
  • 🤷‍♂️No support
  • 🚫No means to charge without app
  • ❌App broken after update
  • 🔌App not showing chargers
  • 📱BMW app shows charging, EVC app doesn't
  • 🔒App keeps logging out
  • 📧Email not recognized for password reset
  • 🔌Wouldn't disconnect from charging point
  • 📞Help line not helpful
  • ⏳Emergency ticket raised, no callback
  • 💳£45 pre-authorization
  • ❌Charge button moved off screen
  • 💸£20 authorization fee
  • 💳£45 card hold on every session
  • 🔌£1 connection fee
  • 💸Charge rate double other providers
  • ❌Can't open app before updating
  • 🤷‍♂️No way to use remaining money
  • ❓Where are the chargers?
  • 🤔If all chargers like this, would buy petrol car
  • 👎App design poor
  • 📞Help line says someone will call back, never do
  • 🤷‍♂️Hundreds of chargers, none work
  • ❓No way to find other chargers nearby
  • 🤷‍♂️Website doesn't show charging cost
  • 📞Phone helpline not useful
  • 📞Engineering never called back
See all reviews

What's New in ROAM

2.9.4

October 5, 2026

What’s New in v2.9.4 • Improved payment reliability and removed unnecessary payment prompts for eligible fleet drivers • Added support for holding fees tailored to your account type • Fixed an issue where the subscription button didn’t always respond • Improved charging reliability • Improved handling of disabled accounts and sign-in issues We’ve also fixed bugs and made general performance and stability improvements.

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User reviews

Most RecentHighest RatedLowest Rated

App never works

The app is so inconsistent with how it operates progresses to take my payment but then the charge doesn’t start processes a refund. this has happened a few times and now the app is just constantly loading. Nothing actually comes up so I can’t even start a charge
S1na.ES1na.E

Awful System & Worse App

The only EV system
Worse than Roam is BP Pulse. And that is only marginal. I will only use Roam as a last resort, the network is unreliable and their phone service team are just as bad... always palming you off with "l'll have an engineer call you" but no-one ever calls. Roam should be ashamed of the service they provide.
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Bantin123Bantin123

Terrible app on every level

Single point of failure, if the app is down no one can charge, and the app does go down. No call and pay option, not card only option, no web option… app down you ain’t going no where!
onejohnwstonejohnwst

Doesn't work

Unable to register and locations map shows nothing
dyguhfderhbjkdyguhfderhbjk

Mark

Dreadful chargers with slow support. Gave up
Mark Bradbury- singing teacherMark Bradbury- singing teacher
See 58 more reviews

User experience

🐞

Reported Bugs

25 issues

App blocks account access

Bug

Repeated login errors

Bug

Password reset emails not received

Bug

Holding payment twice

Bug

Failed to initiate charge

Bug

Spinning circle on registration/confirmation

Bug

App completely stopped working

Bug

App just spins constantly

Bug

Unable to charge on Sundays

Bug

App just won't load

Bug

Charge button moved off screen

Bug

Entry fields invisible during registration

Bug

App doesn't work with smaller screens

Bug

Start charging button below navigation bar

Bug

App doesn't download or connect properly

Bug

App doesn't recognise charging point

Bug

App not showing chargers

Bug

App keeps logging out

Bug

Email not recognized for password reset

Bug

Wouldn't disconnect from charging point

Bug

Charger stopped working due to error

Bug

Charger not connected to car error

Bug

Charger faulty, not indicated

Bug

App broken after recent update

Bug

Can't open app before updating

Bug
✨

Requested Features

10 requests

Fix charge button placement

Feature

Add option to find other chargers nearby

Feature

Display charging cost on charger

Feature

Indicate charger type (kW)

Feature

Improve invoicing clarity

Feature

Integrate with Zap Map

Feature

Allow payment of balance through app

Feature

Fix app not working on smaller screens

Feature

Add dark mode option

Feature

Improve UX and reduce friction

Feature

FAQ

What does ROAM EV Charging do?

ROAM EV Charging helps electric vehicle owners find and use charging stations. It allows you to locate nearby ROAM chargers, check their real-time availability, and manage payments for your charging sessions.

How do I find a charging station?

You can easily find ROAM charging stations by searching your destination or looking for nearby chargers on the app's map. The app provides real-time availability information, so you can head directly to an available charging point.

How do I pay for charging?

The app simplifies the payment process. Once you plug in your vehicle and initiate the charging session through the app, you will receive an itemized bill upon completion. Payments are secure and hassle-free.

Is there support available if I have issues?

Yes, ROAM EV Charging offers 24/7 support. Their team is available to assist with any queries or concerns regarding charging, finding charging points, or other EV-related questions to ensure a smooth experience.

Can I customize my charging experience?

The app offers a personalized charging experience by allowing you to choose a payment plan based on your usage. You can also receive notifications about your charge status and track your charging history.