Can’t register
Can’t Register on the app …
Delete account
Where is the option to delete my account? I can’t even figure out how to contact your support as none of the options on the support page relate to account or app support. Please allow users that no longer use your app or chargers to delete their accounts. Very poor app and poor support options
How to annoy your customers
Charged my card £15 three times for a total of £45 and didn’t apply any of the credit to my account so unable to charge at Center Parcs. Not responsive when requesting the money back so going to have to do chargebacks. Quite literally the worst EV charging company I have ever used. Center Parcs need to replace them with someone who actually cares about their customers.
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Charged and refunded
The reviews here are so awful I didn’t think it would actually work at Center Parcs. The app is poorly designed with some annoyances but I was able to download and create an account before a trip, loaded some money, started a charge when I got there (which turns on properly at 11pm) and had the excess money refunded shortly after the stay.
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VendElectric have no interest in their customers
I really don't know how this company is still in business. There chargers never work. You contact them to tell them the charger is not working and they are not interested. One charger was not working for six months. I contacted them 22 times and then it worked for 20 days and stopped working again. They have no interest in their customers as shown when you speak to them over the phone
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