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Signing in
It takes two or three tries to get signed in!
Locking tab
Its a good app but it needs a lock tab where we lock our cards and stop any transactions from coming through.
This app suck
Like honestly it wouldn’t let me login in at all asking all these questions they need to delete this like fr
God Bless Yo Heart
Nice Nice
Love OVFCU but the app is terrible
I get locked out of my app regularly because it wants me to verify my identity once a week by logging in, but the app won’t accept my login credentials. This also disables fingerprint login until I log back in, and disables the ability to use instant balance. So I’m locked out of my account with no way to see my balance. Very irritating
Also, less of an issue, but not much less irritating, my settings keep getting reset. I’ve had to turn back on transaction alerts 3 times, and have had to turn back on fingerprint login several times as well. So thanks I guess
Also, less of an issue, but not much less irritating, my settings keep getting reset. I’ve had to turn back on transaction alerts 3 times, and have had to turn back on fingerprint login several times as well. So thanks I guess
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Terrible app
I’m legit locked out of my account because this useless app wants verification nearly every single login (which makes Face ID useless), and even though I’ve already updated my phone number in the app (I had a representative walk me through the process to make sure I did everything right), it’s still using my old phone number that I no longer have access to! It’s buggy, there’s not way to get quality help, it’s just the employees at one of the branches, and there’s no way to get help on the weekends like you would with any other sensible bank. It’s awful, and this is the last straw. I can’t even buy groceries all weekend because whoever designed this app didn’t have a speck of foresight. I’m done with OV, and will be finding somewhere else to do my banking ASAP, because no bank should leave their members penniless due to poor management.
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On line app
On line is not showing correct payoff.
Transferring money
Would it be possible to ad a spot for description or why this money was transferred.
I got a refund from my car insurance and they only mail checks
And Ouachita valley keeps failing my mobile deposit and I currently live 3 states away!! And I’m financially in a tough situation, my engine block cracked due to a bad cold front and I really really really need this money! I’ve tried making contact but y’all are constantly closed and I currently work 24-7/ doing 10 hour shifts and I just got my job but I have no money, please update your Zelle cause that future should of been added a long time ago but hasn’t been… it makes me want to switch over to one of the bigger banks like chase and capital one.. cause they stay ontop of these issues. With 24-7 customer support which ouchita valley doesn’t provide… only on a strict work week schedule which is like 8am to 4 pm so user beware
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Los
🤗
Security Questions
This app is convenient but when asked security questions. It asked questions I didn’t chose. I have been calling for two months to reset my question. Can you please fixed the issue. Thank you so much.
Not good
App doesn’t work a lot of the time, and there’s no option to deactivate the card if lost/stolen. I’ve had quite a few problems with OVFCU over the years, and I’m tired. Definitely finding a new bank
App keeps crashing
The app keeps force closing and won’t open after the recent iOS update
Thank you
Thank you for serving the community and me. We appreciate it a lot my family and myself keep the good work up.
Not a happy camper
I have been downloading this app several times it will not act right. I haven’t had a problem with any other banking app but this one. I don’t know what the problem is, and the bank doesn’t see anything wrong on they end. So can you fix this issue
I do not recommend this app
The bank is amazing but the app is ridiculous it locks me out every other day never fails I have to either keep calling or log in the website just to fix it I have officially deleted it today.
Great App
Just opened an account today! App works great!
Long-term Customer Satisfaction
We love OVFCU! We’ve never had a problem and have ALWAYS received great service. We are now using the app and love the convenience. The ONLY complaint I have is that I have had trouble in the last few months getting money from the ATM using my debit card. My husband’s seems to work fine.
App
This app does not work, something has to done, it’s horrible!!!!!
