OurTime User Reviews

Customer Experience

Positive experience8.9% of reviews
Neutral9.9% of reviews
Negative experience81.2% of reviews

~ Based on 751 written reviews from the US App Store.

What users say

Is OurTime Safe?

OurTime: Meet Singles Over 50 appears mostly safe based on user ratings. AppsHunter Safety Score for OurTime is 78/100.

This assessment is based on 66,464 user ratings, with an App Store average of 3.9/5.

Safety Analysis

66.2% of ratings point to a safe experience
15.9% of ratings suggest some concerns
17.9% of ratings point to a risky experience

~ Based on 66,464 App Store ratings for OurTime.

Is OurTime Legit?

OurTime: Meet Singles Over 50 appears to be a legitimate app. AppsHunter Legitimacy Score for OurTime is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Happytogether

I get matches out of state and many not within my ethnic range

Can’t pay

The website literally will not process a payment. Just keeps spinning

Private mode doesn’t work

Seems these apps post such great connection capabilities but they ignore preferences and keep out the core reason opposite sexes connect. Sone form of intimacy …. As well they don’t perform as posted. Not happy with the over all app. Leaving soon

Ease of Use

Terribly difficult to use

Fake account

To many fake accounts

This site is so automated it’s awful!

It’s a 50+ site but I have had 18 and several 20 somethings come into my feed as “suggestions” then they sent me several women as potential matches and on top of that they seem to delight in only sending suggestions of people who live in Canada or all across the country when my parameters and actual deal breakers are set to MEN, between 55 and 65 within 30 miles.
There has to be a better choice that doesn’t just suck your money and not deliver any of what they charge you for.
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Loaded w/ Scammers

This site needs to do face recognition. Absolute joke.

Beware of Fake profiles

Beware of Fake Accounts

Worst Customer Service

There’s no number to call anywhere. I signed my mom up and paid for one month and then cancelled the subscription. I got charged and emailed them multiple times asking for a refund and only ever got an automated answer. Actually the worst customer service on an app I’ve ever used

Why pay monthly and buy likes

Buying likes

If only…

If only you shaved. If only you put yourself together before you looked into the lens. If only someone told you that most women are repulsed by your face full of hair, your dirty jeans, and your poor grammar. If only…

Nobody here is real

This is the absolute worst dating app in the history of apps. Literally everyone I’ve matched with on here is either a bot or a scammer. People who say they’re from an area near you but can’t name a single restaurant or anything local to their supposed hometown. Don’t waste a dime of your money on this worthless app/site. They don’t appear to do anything whatsoever to monitor the site. I literally replaced all my profile pics with photos of people who tried to catfish me and the site didn’t say anything. Total waste of money and time.
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Mostly fake accounts owned by match, which has the same problem

This app along with match has been a total bust and not worth the money. I have already canceled my one month membership and I'm not renewing. First of all the 39.99 still does not allow me to see most messages. I've actually only matched with a couple guys and I have exchanged messages with maybe three. They keep wanting me to pay more upgrades. Hard no. I have met one guy. I caught a couple ads with the exact same wording and pictures of guys that were way younger than they're supposed listed age so there are a lot of fake accounts on here. I did flag them, but who knows if OurTime will actually remove them . They need to be able to verify a picture and leave that verified picture on their profile. Otherwise, this app is just full of fake accounts. For everyone legit real account there are four fake ones.
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Not Good for Smaller Towns

I live in a county of approximately 930,000 people and I have seen less than 10 profiles on this app of men seeking men for this entire county.
My experience has been while I “Like” many, little to none respond and for those who “Like” me first, I will reply with a warm welcome message if I’m interested, introducing myself and expressing my interest in wanting to get to know them better and less than 0.5% will reply. Additionally, I’ve experienced many profiles that you can clearly tell are of fake identities, scammers, or people catfishing. Also, while my profile is specifically sent to a man seeking a man, I continue to receive profiles of women in my feed. Whether these people are paid or not paid subscribers, I haven’t kept track of.
My overall recommendation is unless you live in a major metropolitan city, I do not recommend this app for those seeking same sex relationships.
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It simply doesn’t work

Would love to use this app but it doesn’t work. I can’t seem to choose a plan to join. It takes me to a page that is blank and never seems to load. I tried to get tech support and that don’t even work right. So I’ll just delete and move on. Too bad cause this seems like a great dating app.

Forced password renewal problem

OurTime locked me out of my account by forcing a password, reset. The reset process works by emailing a link — but I’m not receiving any emails from OurTime, so I have no way to complete the reset.

I contacted customer support about this over two weeks ago and haven’t received a response.

I believe the fix is to use a different email address on my account, but I have no way to request that change either, since the only way to reach support seems to require an account I can’t currently access.

Could someone please help me either:

1. Update the email address on file for my account, or
2. Manually reset my password and send it through a channel other than the non-functioning email

I’m happy to verify my identity another way if needed. Thank you for your help.
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Disappointed

The prospects of meeting an honest man with integrity is a joke! Quitting online dating.

FRUSTRATED

This is such an annoying site to be on. It doesn’t let me log in all the time. It doesn’t verify the only phone number I have and it shows me none of my preferences at all

weird flex

the design update to match other apps has significantly changed how one browses the photos of a profile. adapting to a significant change causes mistakes since swiping was the previous method to browse images and is now the method to like and dislike. equally bad is this change prevents zooming in on an image.

for an app marketed to older adults, why take away a needed feature and introduce a dramatic example of the principle of least astonishment?

bad call from design and product teams.
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Confusing and Inconsistent Messaging Experience

I paid for Premium, but the app is extremely confusing. When I tap a message notification in Gmail, it does not open the OurTime app. Instead, it opens a web browser, then redirects to the mobile website (mobi.ourtime.com).

The app doesn’t even have a proper Messages section. Conversations are hidden under “Matches,” while the mobile website has a separate “Messages” page. The app, website, and mobile website all use different layouts and navigation, making the experience unnecessarily confusing.

Users should be able to open message notifications directly in the app and manage all conversations from one clear Messages section.
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