Terrible and crazy platform
Terrible platform and extremely poor support. My vehicle was damaged by a renter, and for two months Outdoorsy has failed to properly resolve the case or compensate me. I also cannot recover the money from the renter because support keeps opening new reviews and repeatedly requesting information and evidence I have already submitted. The claims process is disorganized, slow, and unacceptable. Based on my experience, I strongly recommend avoiding Outdoorsy.
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“Your trip protection is pending” popup never goes away making it unusable
Despite submitting the trip protection many times, the popup never ends, making the app completely unusable.
Will change review if fixed
Will change review if fixed
Easy to use and well thought out.
We just used outdoorsy for the first time and it couldn’t have been easier! It was all well planned out and easy all we had to do was pick up the rv pack our bags and go. Less expensive than the big rental companies too.
16 day adventure
We’ve had an excellent adventure exploring a lot in Oregon, Redwood NP, and Washington over the past 15 days. The RV has been great for our trip. It is older but everything works.
Being charged for just installing the app
I downloaded the app in early July. I just noticed that I’m being charged $35.99 per month. I haven’t registered an account or anything. Somehow I’m still being charged. I will be disputing these charges.
