Won’t let me log in
I made an account so that I could start collecting Forest Passport badges but the app won’t let me even log in
Can't zoom on downloaded maps
I used this for the SF Crosstown Trail. Had to use live maps because I couldn't scroll and zoom on downloaded maps. Also, the maps were poor quality, only highlighting the route and not always showing alternate paths at intersections. Next time I might print paper maps
Response from developer
Hello, Dantreeman. Sorry you ran into trouble while out on the SF Crosstown Trail. If you were using one of the available paper maps (the digital version of the printed maps supplied by the SF Crosstown Trail), the resolution and cartography are controlled by the organization itself. That said, we'd love to hear more about your experience so we can continue to improve. If you're willing to provide more detail, please reach out at visitors+ios@outerspatial.com.
Crashes every time I try to use it
I can open the app then click on something like a hiking trial and it that opens but the moment I touch anywhere on the screen it crashes. I can reproduce this every time so it should be an easy bug to fix. Do that and I’ll reassess and update the rating if warranted. For now it’s one star since the app is unusable.
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Response from developer
Sorry about the trouble, Tripp! The issue you were running into should be resolved in the 2026.06.3 release, which went out yesterday. Please update, and let us know if you're still running into the crash: visitors+ios@outerspatial.com.
Trash
None of the “log in” buttons work. I’m so confused how I can’t do the hike challenge without logging in yet the app will not allow me to log in and set up an account.
Can’t login
Login won’t work, email sent with code but when pasted in says it doesn’t match. I wanted to participate in my parks program but this is too frustrating!
