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MedMutual

MedMutual

by Medical Mutual of Ohio

6.7K ratings
88 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • April 8, 2013
  • June 1, 2026

Developer

Medical Mutual of Ohio
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About

Access your health plan details and manage your care with this app. It helps you find providers, estimate treatment costs, and track your healthcare spending.

✓Health plan information access
✓Digital health insurance ID card
✓In-network provider search
✓Medical treatment cost estimation
✓Out-of-pocket spending tracker
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What users say

Summarized from real user reviews of MedMutual. Based on 6.7K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 👍Convenient
  • 👍Easy to use
  • 👍Helpful for tracking medical bills
  • 👍Good customer service

Negative things

  • 🐛Frequent crashes and bugs
  • 🐛Login issues and app not working
  • 🐛Outdated and poor user interface
  • 🐛Inaccurate provider information
  • 🐛Inability to access key features
See all reviews

What's New in MedMutual

10.5.1

June 1, 2026

Our latest release makes it easier to manage your communication preferences, including updates for changing your email address and your paperless settings.

More

User reviews

Most RecentHighest RatedLowest Rated

Absolute garbage.

This app is straight garbage.
Completely unacceptable from this caliber of importance.

Couldn’t look up a practice to see if it was in network (it is) but when I search retina, it’s coming back Radiation Oncology, only I searched my name of place, not specialty. Went to report the app not working, on the app, and of course, there’s no submit button. Garbage.
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JusAGirlNextDoorJusAGirlNextDoor

Often doesn’t work

Do better, you make plenty of money off the backs of patients to pay for a competent dev team
Ares5933Ares5933

Does not Function

Can’t even login or use FaceID. App is crashed and goes nowhere.
NoName RobNoName Rob

Good

I like the way I’m being taken care
Newyork9111Newyork9111

An unknown error occurred…

It always occurs and keeps occurring. “What is it,” you ask? Nobody knows.
dennimildennimil
See 83 more reviews

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User experience

🐞

Reported Bugs

4 issues

Blank screens and loading issues

Bug

Login button not working

Bug

App not opening after updates

Bug

ID card not displaying properly

Bug
✨

Requested Features

4 requests

Access to plan documents

Feature

Ability to track food and get healthy

Feature

Dark mode option

Feature

Fingerprint/biometric login

Feature

FAQ

What does the MedMutual app do?

The MedMutual app provides instant access to your health plan information and tools to help you manage your care. You can view your insurance ID, find in-network providers, estimate treatment costs, and track your out-of-pocket healthcare spending.

How can I find a doctor or facility using the app?

The app allows you to search for in-network providers or facilities directly from your phone. This feature helps you locate healthcare services that are covered by your health plan.

Can I estimate the cost of medical treatments?

Yes, the app includes a feature to help you check how much a medical treatment will cost. This can assist you in planning for healthcare expenses.

Is the MedMutual app free to use?

Based on the provided information, the app is available for free. There are no mentions of in-app purchases or subscription fees for using its core functionalities.

What information can I access about my health plan?

You can get instant access to your health plan information, including your health insurance ID card. The app also allows you to view your out-of-pocket healthcare spending.